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About the Role
This role involves carrying out planned and reactive drainage tasks safely and to a high standard, providing first-line response to emergencies during normal working hours and an out-of-hours service when on call to keep customers trading.
Responsibilities
- Effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
- Ensure compliance with all health and safety requirements and adhere to best working practices at all times, following processes laid down by the Health and Safety policy.
- Sponsor and complete drainage surveys and technical reports as necessary and to cascade all key data to relevant personnel throughout field operations.
- Act as a Brand Ambassador for Arcus, making a good impression, complying with the dress code and maintaining your vehicle in good condition.
- Actively support colleagues building a teamwork approach, supporting with training and upskilling of apprentices and communicating regularly and assisting when required.
Requirements
- Full UK driving licence (Essential)
- Understanding of commercial drainage systems ideally gained within a retail environment
- Understanding of CCTV and the ability to work unsupervised in a fast-paced environment dealing with store teams and members of the public
Skills
- CSCS card (Desirable)
- High pressure water jetting qualification (Desirable)
- Confined space certification (Desirable)
Location
- East London
Work Type
- Full-time
- On call rota
Experience Level
- 45-hour working week
- 1 in 4 week on call rota
Salary/Compensations
- £37,815 per annum
- Door to door pay
Benefits
- 25 days annual leave, plus bank holidays
- Van (with option for personal use from day 1) and fuel card
- Smartphone, tools, uniform, PPE
- Up to 4% discretionary bonus scheme, subject to achievement of targets
- Group personal pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Access to state-of-the-art training academy
- Funded Training Sponsorship Scheme
- Refer a Friend reward scheme
- Cycle to Work Scheme
- Health Cash Plan
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
About the Company
- At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.