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About the Role
Oversee quality control processes and ensure all products meet required quality standards and specifications.
Responsibilities
- Oversee quality assurance and compliance workstreams, ensuring deliverables meet quality and timeline expectations.
- Manage quality control operations, including testing and inspection of products to ensure compliance with regulatory and quality standards.
- Develop and coordinate inter-departmental system improvements relating to quality and efficiency.
- Suggest process improvements to continually maximize personnel efficiency, recommend solutions, and implement action plans.
- Lead, train, and mentor a team of quality control staff to foster a culture of quality and continuous improvement.
- Collaborate with production, regulatory, and research teams to resolve quality-related issues and implement CAPAs as needed.
- Monitor quality control metrics and prepare reports to assess quality performance and identify areas for improvement.
- Ensure compliance with applicable regulations, industry standards, and internal policies in all quality control activities.
- Develop working relationships with internal clients/suppliers, particularly laboratory personnel and operations.
- Recommend approaches and carry out solutions as directed for more complicated quality findings.
- Participate in client or regulatory audits with the Quality Assurance department as required.
Requirements
- Solid quality assurance and compliance experience.
- Ability to manage competing priorities and develop your team.
- Bachelor's degree or Master's degree in life sciences, quality assurance, or a related field is preferred.
- Significant experience in quality control or quality assurance.
- Proven experience managing quality control operations in a related environment.
- Strong understanding of quality assurance principles and regulatory requirements.
- Strong leadership and team management skills, with the ability to motivate and guide staff to achieve quality objectives.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments.
- Strong analytical and problem-solving abilities, with experience in root cause analysis and implementing corrective actions.
- Detail-oriented, proactive, and committed to maintaining high standards of quality and compliance in all processes.
- Must have the legal right to work in the country where the role is based.
Skills
- Quality Control
- Quality Assurance
- Regulatory Compliance
- Leadership
- Team Management
- Process Improvement
- Root Cause Analysis
- CAPA Implementation
- Auditing
- Interpersonal Skills
- Analytical Skills
- Problem-Solving
Location
- Whitesboro, New York (NY)
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's degree
- Master's degree
Salary/Compensations
- $100,472.00-$125,590.00
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
About the Company
- ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
- As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Equal Opportunity
- ICON is an equal opportunity employer.
- We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
- If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.