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About the Role
We are seeking a Senior Account Manager to manage a portfolio of partner accounts, driving renewals, growth, and Retail Media revenue while fostering long-term relationships.
Responsibilities
- Own revenue and KPI targets across your portfolio of partner accounts, managing renewals and post-acquisition growth
- Build strong relationships with partner stakeholders and affiliates, and contribute to initiatives that strengthen retention across the wider team
- Pitch and close Retail Media sales opportunities with confidence
- Keep partner offers sharp and relevant, evolving them as member needs change
- Partner with internal teams to deliver on commercial objectives, resolve issues and support campaign execution
- Keep account information and agreements accurate and up to date
- Track account performance, report on KPIs and use the data to spot what's working and what needs to change
Requirements
- 8+ years' experience in an Account Management, Partner, or similar relationship driven role from a retail, loyalty, marketplace, affiliate, or similar background
- A track record of building relationships and growing accounts commercially
- Success negotiating and landing commercial contracts
- Comfortable with data: you can draw out trends and insights to shape new initiatives
- A growth mindset - you move at pace and hold yourself to hitting (or beating) targets
- A genuine collaborator who works well across teams and values getting there together
- QSR or travel experience would be a huge plus
Location
- Sydney CBD
Work Type
- Hybrid working — 3 days in our Sydney CBD office, 2 from home
Experience Level
- 8+ years' experience
Benefits
- 24 days annual leave + your birthday off
- Moments that matter leave & volunteer leave
- $1,000 health insurance contribution
- $1,000 personal development fund
- Paid parental leave
- An EAP
- Your own Blue Light Card
About the Company
- At Blue Light Card, our mission is to support and celebrate those who serve communities with unwavering dedication - from emergency services to healthcare, defence, and education sectors. By offering exclusive benefits and discounts through partnerships with top brands, we aim to make a meaningful impact on their everyday lives.
- Founded in the UK in 2008, we now have more than 6 million members globally. We launched in Australia in 2022 with the same commitment to supporting those who serve. This is an opportunity to be part of a team driving the next chapter of Blue Light Card’s journey, blending purpose with measurable commercial success.