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About the Role

This is an outside sales position responsible for promoting and selling Truck and Coach parts and service, as well as providing after sales support to new and existing customers.

Responsibilities

• Develop and maintain strong relationships with new and existing customers to increase sales and customer satisfaction.
• Assist the Parts & Service departments to increase profitability and performance.
• Regularly prospect and cold call new accounts to discuss new promotions and programs.
• Implement yearly territory plan including a customer target list to maximize sales potential.
• Visit customers in Area of Responsibility (AOR) with a minimum of 1 visit per month.
• Keep customers current on new products and services.
• Develop prospective customers with a goal of 2 per month.
• Follow-up with customers on unit and machine performance.
• Maintain and utilize database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation.
• Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies.
• Gather competitive product and pricing information and supply to management.
• Participate in all required training and development opportunities.
• Follow up on customer concerns and communicate effectively to the appropriate Management Team.
• Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle.
• Other duties as assigned.

Requirements

• 2 - 3 years previous sales experience in a similar role, or in a Parts or Service Department.
• Valid Driver’s License and clean driver’s abstract required.
• Exemplary customer service skills.
• Excellent communication skills.
• Knowledge of Truck and Coach parts, operations, and industry.
• Demonstrates a positive and professional attitude towards internal and external situations.
• Strong time management skills with the ability to meet tight deadlines.
• Ability to work independently and as part of a team.
• Strong decision-making skills.
• Ability to work flexible hours.
• Requires travel within assigned territories with the potential of returning home most nights.

Skills

• Sales
• Customer Service
• Communication
• Time Management
• Decision-making

Location

• London

Work Type

• Outside Sales
• Travel

Experience Level

• 2-3 years

Education Level

• Journeyman ticket/Red Seal in Parts or Service is considered an asset

Salary/Compensations

• Competitive compensation

Benefits

• Health coverage
• Dental coverage
• Insurance
• Company matching pension
• RRSP programs

About the Company

• Brandt is a customer-driven company, privately owned and family run, strengthened by diversification and succeeding through specialization.
• Operates over 170 locations across Canada, the USA, Australia, and New Zealand.
• For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve.
• Success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers.