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About the Role

Lead and manage a team of technical writing professionals supporting complex products, systems, engineering programs, and customers. Provide operational and functional leadership for the technical writing organization, overseeing publications, documentation processes, workforce development, project execution, and quality. Translate functional plans and business priorities into operational processes and establish priorities to ensure effective execution of business and program objectives. Serve as a technical resource for complex documentation requirements, working closely with various departments and customers to ensure documentation supports product requirements, program objectives, customer needs, and business goals. Exercise independent judgment in achieving results, providing functional leadership, and managing operational initiatives.

Responsibilities

Lead, manage, mentor, and develop a team of technical writers, editors, documentation specialists, and publications professionals to deliver high-quality technical content.
Recruit, hire, onboard, evaluate, retain, and develop high-performing technical writing personnel.
Establish and manage team objectives, priorities, staffing plans, schedules, and resource requirements in alignment with organizational goals.
Coordinate activities across multiple technical writing teams, sections, or functional groups, including oversight through subordinate supervisors and/or senior technical professionals.
Provide guidance to employees in accordance with established company policies, procedures, management practices, and functional standards.
Determine appropriate resources, methods, priorities, and schedules necessary to meet technical, quality, cost, and delivery requirements.
Develop, implement, and maintain operational processes, procedures, standards, templates, style guides, and quality criteria for technical documentation.
Recommend and implement changes to procedures and departmental policies to improve documentation effectiveness, consistency, efficiency, and quality across disciplines.
Direct the development, review, validation, release, and maintenance of complex technical documentation supporting products, systems, engineering programs, and customers.
Apply advanced technical writing knowledge, professional judgment, and company objectives to resolve complex documentation issues and develop effective solutions.
Analyze complex situations involving multiple variables and disciplines to determine appropriate documentation approaches, resources, priorities, and methods.
Travel up to 20% domestically and internationally to support program reviews, customer meetings, technical documentation activities, business development efforts, internal meetings, and organizational initiatives.

Requirements

Bachelor's degree in Technical Communication, English, Engineering, Information Design, Journalism, Computer Science, or a related field, with 10+ years of related experience; or a Master's degree with 8+ years of related experience; or a PhD with 5+ years of related experience; or an equivalent combination of education and experience.
Previous experience leading or managing technical writing, technical publications, documentation, or related professional teams.
Advanced, wide-ranging knowledge of technical writing principles, documentation development, technical communication, and content management practices.
Demonstrated ability to apply professional knowledge, concepts, and company objectives to resolve complex documentation and operational issues.
Demonstrated ability to determine methods and procedures for new assignments and exercise sound judgment when evaluating and adapting complex techniques.
Experience managing multiple concurrent documentation projects, resources, schedules, and priorities.
Experience developing and implementing departmental processes, procedures, standards, and quality metrics.
Strong understanding of technical documentation development, review, approval, configuration management, document control, and change management.
Ability to interpret and communicate complex engineering, system, product, software, hardware, manufacturing, or technical information.
Demonstrated ability to work across multiple disciplines and understand the interrelationships between technical, operational, programmatic, and business requirements.
Strong people leadership, coaching, performance management, workforce planning, and employee development skills.
Demonstrated ability to communicate effectively with subordinate supervisors, technical professionals, customers, and cross-functional leadership.
Strong written, verbal, presentation, analytical, organizational, and problem-solving skills.
Demonstrated ability to manage resources and execute financial, business planning, and organizational priorities.
Must currently hold or have the ability to obtain a U.S. Government Secret security clearance.
Must be a U.S. citizen.
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Candidates will be required to pass a pre-employment drug screen.

Skills

Technical Writing
Technical Publications
Documentation Development
Content Management
People Leadership
Coaching
Performance Management
Workforce Planning
Employee Development
Communication
Presentation
Analytical Skills
Organizational Skills
Problem-Solving
Resource Management
Financial Planning
Business Planning
Defense Systems
Aerospace Systems
Radar Systems
Command and Control Systems
Communications Systems
Electronic Warfare Systems
Military Systems
Structured Authoring
XML
DITA
Content Management Systems
Single-Source Publishing
Documentation Automation
Configuration Management
Requirements Management
Systems Engineering
Technical Data Management
Project Management
Lean Six Sigma
Process Improvement
Operational Excellence
Proposal Development
Basis of Estimate (BOE)
Customer Demonstrations
Program Reviews
New Business Pursuits
MadCap Central
TortoiseSVN
Adobe Acrobat
Adobe Acrobat Pro/Distiller
PDF-XChange
Snagit
Adobe FrameMaker
Arbortext
Beyond Compare
Egnyte
GIMP
Adobe Photoshop
Jira
Confluence
SharePoint
SolidWorks
PuTTY
TigerVNC

Location

Syracuse, New York

Work Type

Full-time

Experience Level

10+ years of experience
8+ years of experience
5+ years of experience

Education Level

Bachelor's degree
Master's degree
PhD

Salary/Compensations

$132,000 - $171,600

Benefits

Medical insurance
Vision insurance
Dental insurance
Generous paid time off
8 designated holidays
401(k) with employer contributions
Tuition assistance
Student loan assistance
Wellness resources
Employee assistance resources
Employee stock purchase opportunities
Short-term disability coverage
Long-term disability coverage

About the Company

Saab is a leading defense and security company with an enduring purpose: to help nations keep their people and society safe.
Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.
In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners.
Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.
Saab is a company where diversity is an asset and offers unlimited opportunities for career advancement.
Saab respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work.
Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities.

Equal Opportunity

Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.