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About the Role
Salesforce is seeking a collaborative and analytical professional with a builder's mindset to join a newly formed team focused on automation and transformation within the ISV Partnerships organization. This role will involve designing and building automation and workflows using agentic tools, analyzing Salesforce data, and scaling Partner Onboarding and Business Development processes. The ideal candidate is a tenacious self-starter, a natural problem-solver, and eager to grow in a fast-paced, innovative environment.
Responsibilities
- Design, build, and maintain automation, workflows, and autonomous agents using agentic tools to streamline operational processes.
- Build and maintain Salesforce reports and dashboards, and segment and analyze data to drive decision-making.
- Identify manual, repetitive processes and propose and build scaled, automated solutions.
- Work cross-functionally with Business Development teams, technical experts, support, legal, and operations to guide process improvements.
- Achieve monthly, quarterly, and annual metrics as outlined by the business.
- Identify, trial, and leverage AI tools to improve Partner Experience and scale Partner Onboarding processes.
- Help stand up foundational processes and documentation for a brand-new team function, with flexibility to shape scope as the role evolves.
Requirements
- 2+ years of work experience.
- Experience building automation and workflows using agentic tools.
- Experience with Salesforce reporting, and proficiency segmenting and analyzing data within Excel/Google Sheets.
- Excitement to work on a new team, loves solving problems, and is energized by ambiguity.
- Strong organizational skills, with the ability to manage multiple priorities in a fast-paced, collaborative team environment.
- Strong verbal and written communication skills, with willingness to develop basic process documentation and partner-facing collateral under guidance.
Skills
- Salesforce reporting
- Data analysis
- Excel/Google Sheets
- Agentic tools
- AI tools
- Process documentation
- Claude
- OpenAI
- Tableau
- Slack/Slackbot
- Google Workspace
- Workbench
Location
- Select cities within the San Francisco and New York City metropolitan area
Work Type
- Full-time
Experience Level
- 2+ years of work experience
Salary/Compensations
- $81,800 - $123,300 annually (typical base salary range)
- $98,600 - $135,500 annually (select cities within the San Francisco and New York City metropolitan area)
Benefits
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work is changing, and Salesforce is looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and upholding Salesforce's core values.
- Agentforce is the future of AI, and the company is building the future of Salesforce.
- The Salesforce Global Partnerships team establishes, grows, and executes transformational partnerships globally, driving revenue, customer success, product innovation, brand elevation, and company differentiation.
- The team creates new ways of operating, solves critical and complex problems, and supports impactful corporate priorities, valuing trust, grit, agility, and inclusivity.
- The team engages a portfolio of new and existing ISV partners, driving revenue and consumption through contract re-negotiation and adoption of new products.
- Salesforce offers a fast-paced, innovative environment with tools, resources, and coaching to help build careers.
- With 95% customer satisfaction and the world's leading CRM platform, Salesforce offers the tools and environment to excel.
- Salesforce believes in equitable compensation practices that reflect dynamic labor markets.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and aims to lead the path to equality by creating an inclusive workplace free from discrimination.
- Workplace discrimination is illegal.
- Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and other employment-related decisions.
- Recruiting, hiring, and promotion decisions are fair and based on merit.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.