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Tailor your resume to this Guest Service Specialist role.
Rezi rewrites your resume against Mister Car Wash's job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the Guest Service Specialist posting at Mister Car Wash — free, in seconds.
About the Role
Mister Car Wash is seeking a Guest Service Specialist (GSS) to join their team. This role is crucial for delivering exceptional customer service and embodying the brand's values of care, connection, and support. As the company grows nationally, this position offers opportunities for career advancement and immersion in industry-leading training programs.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Genuinely thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Requirements
- Enjoy making meaningful connections with customers.
- Excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Love working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Open to feedback and learning new things.
- Consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet.
- Have the strength to lift what’s needed.
Skills
- Customer service
- Sales
- Teamwork
- Adaptability
Location
- Nationwide
Work Type
- Full-time
Experience Level
- Entry-level
Benefits
- PTO from day one
- Affordable medical, dental and vision insurance
- 401(k) match
- Tuition reimbursement
About the Company
- Mister Car Wash is the nation's largest and most innovative car wash brand.
- Our team members make a difference every day by delivering exceptional customer service.
- Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.
- We are scaling nationally and investing in leadership at every level.
- Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
- We offer same-day pay, giving you access to your money as you earn it.
- Our core values are: We Care, We Work Hard, and We Have Fun.
Equal Opportunity
- Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
- We participate in the E-verify system nationwide.