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About the Role

Join Liberty Mutual as a senior software engineer to digitally transform a trillion-dollar industry. You will apply your talents in an agile environment, working on innovative solutions that provide peace of mind to customers worldwide. This role is part of the Auto Physical Damage (APD) squad within the Claims Predictive Modeling domain, bridging data science and production by operationalizing AI models as real-time and batch services.

Responsibilities

Partner with data scientists to deploy models as production microservices, building feature pipelines, orchestration, and integration layers.
Build and maintain event-driven and API-based integrations between predictive services and enterprise claims platforms.
Help operationalize generative AI use cases in the claims space, including prompt-driven services and evaluation frameworks.
Own monitoring, alerting, and operational support for squad-run services, including on-call and service desk support.
Collaborate with scrum masters, product owners, and fellow engineers to tackle technical challenges and ensure quality.
Manage the end-to-end development of software products, analyzing system-level issues and implementing solutions.
Document and lead the implementation of technical features, improvements, and innovations.
Proactively identify opportunities to improve performance, quality, and efficiency.

Requirements

A minimum of five years of software engineering experience.
Hands-on experience with Java and Spring Boot for microservice development.
Experience building on AWS (Lambda, API Gateway, Step Functions, SQS, DynamoDB, S3, and RDS/MySQL), ideally with infrastructure as code (AWS CDK).
Python for CDK.
Experience with event-driven and data pipeline technologies (Kafka, Apache Airflow, Snowflake).
Familiarity with MLOps concepts (model deployment, versioning, feature pipelines, monitoring of model-serving services).
Experience with observability tooling (Datadog, Splunk) and CI/CD pipelines.
A history of translating client requirements into technical designs.
Agile engineering capabilities and a design-thinking mindset.
Collaboration, adaptability, flexibility, and the ability to manage time and prioritize work with a globally distributed development team.
Strong oral and written communication skills, with the ability to explain decision-making processes to non-engineers.
A thorough grasp of IT concepts, business operations, design and development tools, system architecture, technical standards, shared software concepts, and layered solutions.
An understanding of how modifications affect different parts of a system.
A background in business operations and strategies, with a focus on business IT.
A bachelor's or master's degree in a technical or business discipline, or equivalent experience.

Skills

Java
Spring Boot
AWS
Lambda
API Gateway
Step Functions
SQS
DynamoDB
S3
RDS/MySQL
AWS CDK
Python
Kafka
Apache Airflow
Snowflake
MLOps
Datadog
Splunk
CI/CD
Agile
Design-thinking
Communication

Location

Plano
Boston
Portsmouth
Indianapolis
Columbus

Work Type

Hybrid
U.S. Based

Experience Level

Senior
Minimum of five years of software engineering experience

Education Level

Bachelor's or Master's degree in a technical or business discipline, or equivalent experience

Benefits

Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through Employee Resource Groups

About the Company

Liberty Mutual is a Fortune 100 company that is constantly innovating and creating industry-leading solutions.
Our goal is to create a workplace where everyone feels valued, supported, and can thrive.
We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Equal Opportunity

Liberty Mutual is an equal opportunity employer.
We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.