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About the Role
Support primary sellers in relationship building, lending technical credibility with customer buyers. Work hands-on with customers pre-sale to gather solution requirements and demonstrate and communicate implementation best practices. Work independently on product demonstrations and provide reassurance that the software product will work effectively and deliver ROI in the customers environment. Interface with technical customer personnel to communicate value of solution in detail. Deliver technical presentations of offerings to customers and prospects. Assist with configuration design based upon customer requirements and existing IT systems. Test and integrate software products in customer environments to effectively serve customer needs. Provide pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities. Work with account teams, provide new perspectives to existing solutions to existing customers and New Account Executives to demonstrate value of UL software products to prospective customers. Leverage technical knowledge to partner with sellers to drive overall solution win. Support hand-off to software customer success resources to ensure adoption.
Responsibilities
- Supports primary sellers in relationship building, lending technical credibility with customer buyers.
- Works hands-on with customers pre-sale to gather solution requirements and demonstrate and communicate implementation best practices.
- Works independently on product demonstrations and provide reassurance that the software product will work effectively and deliver ROI in the customers environment.
- Interfaces with technical customer personnel to communicate value of solution in detail.
- Delivers technical presentations of offerings to customers and prospects.
- Assists with configuration design based upon customer requirements and existing IT systems.
- Tests and integrates software products in customer environments to effectively serve customer needs.
- Provides pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities.
- Works with account teams, provide new perspectives to existing solutions to existing customers and New Account Executives to demonstrate value of UL software products to prospective customers.
- Leverages technical knowledge to partner with sellers to drive overall solution win.
- Supports hand-off to software customer success resources to ensure adoption.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Requirements
- Bachelors and/or graduate degree in software engineering or related field.
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
- Relevant technical capabilities in software engineering and design architecture.
- 6+ years of related experience.
- Deep knowledge and experience with assigned specialty software products / services.
- Business acumen and understanding of business sales processes.
- Business level Japanese and English
Skills
- MS Office (Word, PowerPoint, Excel, Outlook)
- CRM software
- Software engineering
- Design architecture
- Specialty software products / services
- Business acumen
- Business sales processes
- Japanese
- English
Experience Level
- 6+ years of related experience
Education Level
- Bachelors and/or graduate degree in software engineering or related field
About the Company
- A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries.
- UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.
- The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission.
- We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
- Our science is your advantage.
- When you combine the gravitas of a 130-year-old safety science leader with a culture of innovation that pushes the boundaries in new services and technology, you get UL Solutions.
- As a global team of business and engineering experts, we develop software for a huge range of industries, including medical, sustainability, renewable energy and healthy buildings.
- Together, we’re dedicated to making a real-world difference, to using our knowledge for good and to pioneering positive change.
- Join our team and use your expertise to transform global safety, security and sustainability.