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About the Role

The Director of Food & Beverage at Hotel Van Zandt brings genuine Austin character to every responsibility, supporting a hotel where live music fills the air nightly and Four-Diamond service is the standard. Plan and manage the Human Resources and operations of the Food and Beverage departments to achieve customer satisfaction and quality service while meeting/exceeding financial goals.

Responsibilities

Manage the human resources within the division.
Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
Implement and manage all company programs to ensure compliance with SOPs, including safety and sanitary regulations, and all federal, state and local regulations to ensure optimal levels of quality service and hospitality.
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
All other duties as assigned, requested or deemed necessary by management.

Requirements

Four to five years of employment in a related position with this company or other organization(s).
Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession.
Requires knowledge for management of people, complex problems and food and beverage management.
Ability to study, analyze and interpret complex activities.
Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients.
Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates.
Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval).
Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day.
Must be literate for written guest communication, administrative and Human Resource responsibilities.
Requires excellent reading and writing abilities 100% of the work day.
Limited physical requirements in order to assist various outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.).
Bending/kneeling.
Physical ability to supervise on-floor activities required 60% of work day.
Climbing Stairs - up to 20 steps 20% of work day.
Limited access to chemicals/agents in the course of supervising the sanitation of the operation.
Inside 90% of the work day.
Requires 10% of work day inspecting various walk-in coolers, temperatures ranging as low as 30 degrees.

Skills

Food & Beverage Management
Hospitality Management
Human Resources Management
Budget Management
Marketing
Forecasting
Sales
Customer Service
Communication Skills
Negotiation
Problem-Solving
Interpersonal Skills
Speech Clarity
Reading Comprehension
Writing Skills

Location

Austin, TX

Work Type

Full-time

Experience Level

4-5 years of related experience
Management experience

Education Level

Four-year college degree or equivalent education/experience

Benefits

Free employee parking
Medical insurance with employer covering up to 70% of premiums with wellness credit
Dental insurance with employer contribution towards premiums
Vision insurance
401(k) program with up to 4% employer match
Health savings accounts with up to $1000 company contribution
Company paid Basic Life and AD&D insurance coverage
Supplemental life insurance option
Short-term disability insurance coverage
Long-term disability insurance coverage
Pet Insurance purchase option
Accidental Insurance purchase option
Critical Insurance purchase option
Hospital Indemnity Insurance purchase option
WINFertility guidance
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Discounts on Hotels, Restaurants, and more
Employee Referral Bonus Program (up to $1,000 per referral)

About the Company

Hotel Van Zandt is a 319-room independent hotel located in Austin’s Rainey Street District, offering more than 25,000 square feet of meeting and event space.
The hotel features live music at Geraldine’s, vibrant poolside programming, and pop-up events that capture the energy of the city, delivering a dynamic, memorable, and unmistakably Austin guest experience.
As part of Sage Hospitality Group, the company is dedicated to being the best and creating excellence, enriching lives one experience at a time.
Sage Hospitality empowers employees to make positive impacts in their communities and believes in genuine service to build relationships and create unforgettable experiences.
Sage Hospitality welcomes independent thinkers, entrepreneurial spirits, risk-takers, and creative individuals, investing in their personal and professional growth.