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About the Role
The AI Governance Engineer is responsible for navigating, managing, and technically implementing the AI Governance Concierge Service. This role acts as a single point of contact for business teams seeking to adopt AI-powered tools, ensuring a safe and efficient path through the governance process.
Responsibilities
- Receive and thoroughly review each submission package approved by the Service Lead.
- Project-manage each submission through the full review lifecycle in AIRS and TPSA.
- Set and communicate the review schedule for each submission.
- Update the AI Concierge Program Tracker with accurate, real-time progress.
- Work closely with the Analyst when reviewers require additional research, documentation, or clarification.
- Report status, progress, and blockers to the Service Lead on a regular cadence.
- Build and maintain trusted working relationships with counterparts in Legal, Information Security, Data Privacy, Emerging Technology, and Procurement.
- Shepherd each submission through the full cross-functional review process.
- Partner with Global Enterprise Technology to shepherd each request through the review process.
- Translate technical and legal concerns from reviewers back to the Service Lead and Analyst in plain language.
- Identify blockers within the governance or review process and surface them to the Service Lead immediately.
- Own the follow-through on blockers.
- Escalate risk-flagged items to the Service Lead and relevant stakeholders.
- Upon approval, own and coordinate the full implementation of each approved solution.
- Ensure every approved AI product is registered in the Common Services Data Model (CSDM).
- Confirm that all required data processing agreements, ICPAs, and procurement steps are completed before rollout.
- Conduct a post-implementation check-in to confirm the solution is live, stable, and operating within approved parameters.
- Own the continuous improvement of the review orchestration process and implementation methodology.
- Document implementation patterns and onboarding playbooks for common tool categories.
- Serve as an active member of AI communities and working groups within dentsu.
- Help identify integration opportunities with AIRS, ServiceNow, Coupa, and other enterprise platforms.
Requirements
- 5+ years of experience in IT governance, enterprise technology delivery, program or project management, or a role that spans compliance and technical implementation within a large organization.
- Demonstrated ability to navigate cross-functional review processes involving Legal, Data Privacy, Information Security, Emerging Technology, and Procurement stakeholders simultaneously.
- Strong program management skills; able to own and drive a review schedule across multiple concurrent submissions with competing priorities and stakeholders who have different risk tolerances.
- Solid understanding of AI/ML concepts, generative AI capabilities, and the risk and compliance landscape around AI adoption.
- Technical fluency to coordinate complex enterprise onboarding across platforms including cloud infrastructure, SSO/identity (Okta), ITSM (ServiceNow), CMDB/CSDM tooling, and AI governance workflow systems.
- Strong relationship-building skills; able to earn the trust of Legal, Security, Data Privacy, and technical teams through consistent reliability, preparation, and clear communication.
- Clear, precise communicator — able to translate between technical, legal, and business audiences without losing accuracy in either direction.
- Experience in a media, marketing, advertising, or professional services organization.
- Familiarity with GenAI governance frameworks (NIST AI RMF, EU AI Act, ISO 42001) or data privacy regulations (GDPR, CCPA).
- Hands-on experience with enterprise AI platforms (Claude Enterprise, Microsoft Copilot, Google Gemini, or similar) and their enterprise deployment requirements.
- Background in vendor risk assessment, third-party due diligence, or enterprise technology procurement.
- Experience with Coupa, ServiceNow, OneTrust, or similar enterprise workflow and compliance platforms.
- IAPP AIGP, CIPP, CISSP, PMP, or equivalent certification is a plus.
Skills
- AI/ML concepts
- Generative AI capabilities
- Risk and compliance landscape around AI adoption
- Cloud infrastructure
- SSO/identity (Okta)
- ITSM (ServiceNow)
- CMDB/CSDM tooling
- AI governance workflow systems
- Relationship-building
- Clear communication
- Technical translation
- Legal translation
- Business translation
- GenAI governance frameworks
- Data privacy regulations
- Enterprise AI platforms
- Vendor risk assessment
- Third-party due diligence
- Enterprise technology procurement
- Coupa
- ServiceNow
- OneTrust
- AIRS
- TPSA
- Common Services Data Model (CSDM)
Location
- New York
- Remote
- Hybrid
Work Type
- Full time
- Permanent
Experience Level
- 5+ years of experience
Salary/Compensations
- $82,500 - $130,000
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
About the Company
- Dentsu is operationalizing AI at scale. Across every brand and practice, business teams are identifying AI-powered tools, platforms, and vendors they want to deploy — and they need a fast, expert path through the governance process to do it safely.
- The AI Governance Concierge Service is dentsu's answer to that challenge — a dedicated, end-to-end service that gives any Americas business team a single expert point of contact for AI product adoption.
Equal Opportunity
- Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
- Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.