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About the Role
The Showroom Associate supports the daily operations of the SSNY showroom, ensuring a seamless and elevated client experience in a luxury trade environment. This role manages sample inventory, fulfills and ships requests, and maintains showroom presentation standards, while also assisting clients with sample orders, stock checks, and order pickups.
Responsibilities
- Serve as a reliable counterpart to the Facilities & Operations Coordinator, supporting showroom and 983 building operations
- Prepare, fulfill, and ship New York showroom sample requests
- Manage memo sample tray inventory and assist with biannual cycle counts
- Restock and organize sample inventory, including replenishment stock
- Receive, inspect, and process incoming shipments, including new collections and display items
- Manage and facilitate weekly transfer for display stock from the warehouse to the showroom
- Remove discontinued items from inventory and showroom floor, maintaining accurate records
- Maintain a clean, organized showroom aligned with luxury presentation standards, including sales tools and displays
- File returned samples back into sample room inventory
- Partner with the sales team to support operations, enhance client experience, and drive sales
- Communicate effectively with clients, internal teams, and leadership; escalate issues as needed
- Manage shipping, receiving, and stock checks accurately and on time
- Adapt quickly between stockroom, operational, and client-facing responsibilities in a fast-paced environment
- Assist clients with sample orders, and pickups with professionalism
Requirements
- High School Diploma or GED required
- Computer proficiency, including Microsoft Office Applications, Microsoft Outlook Teams, and Zoom
- Experience managing email communications & professional correspondence
- Strong organizational skills with the ability to manage multiple priorities
- Ability to prioritize effectively in a fast-paced environment
- Team-oriented mindset with a collaborative approach to work
- Professional presentation in personal conduct, work output, and product handling
- Interest in interior design, luxury sales, and the trade showroom environment
- Solid communication skills, both written and verbal
- Ability to lift up to 30 lbs.
- Comfortable on a ladder
- Ability to stand or sit for extended periods (3–4 hours per shift)
Skills
- Microsoft Office Applications
- Microsoft Outlook Teams
- Zoom
- Email communications
- Professional correspondence
- Organizational skills
- Prioritization
- Teamwork
- Collaboration
- Professional presentation
- Written communication
- Verbal communication
- Adaptability
- Execution & Productivity
- Accountability
- Client Focus
Location
- New York
Work Type
- Full-time
Education Level
- High School Diploma or GED
Salary/Compensations
- $17 to $20 hourly
Benefits
- Competitive hourly rate plus incentive
- Collaborative and professional work environment
About the Company
- Samuel & Sons has enjoyed more than three quarters of a century of making the impossible possible.
- Samuel & Sons people have the drive to overcome any obstacle and the spirit to take on any challenge.
- As a family-owned company with an immense appreciation for its employees, Samuel & Sons is a great place to work.
- Samuel & Sons continues to maintain its competitive advantage, achieve superior customer satisfaction and improve the overall company performance by creating an inclusive workplace that empowers each employee to make valuable contributions, be as unique as they are, and promote reaching their fullest potential.
- Samuel & Sons appreciates the rich diversity of the people in the communities where we work.
- Therefore, we aim to create and maintain a professional environment where differences are respected, varied skills and abilities of diverse individuals are valued and all may contribute to the success of the organization.
- Our Core Values: CUSTOMERCENTRIC, HUMAN, UNITED, PASSIONATE, PUSH BOUNDARIES.
Equal Opportunity
- Samuel & Sons is an Equal Opportunity Employer.
- We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, education, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics and celebrates the diversity of its growing team.
- We are unable to sponsor or take over the sponsorship of employment Visa at this time.
- Recruitment agencies and consultants may not submit resumes/CVs directly to managers through this website.
- Samuel & Sons does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Samuel & Sons.