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About the Role
You will run our ambassador and affiliate community day-to-day, managing program operations, ambassador engagement, and revenue generation within a defined strategic framework. This is an operator role focused on consistent execution, community building, and driving ambassador-attributed sales.
Responsibilities
- Manage the ambassador program, including applicant review, onboarding, and sample requests.
- Oversee the tiered ambassador structure, tracking promotions and rewards.
- Execute ambassador competitions, challenges, and seasonal campaigns.
- Identify and nurture rising star ambassadors.
- Own and maintain the affiliate platform, ensuring data accuracy for ambassadors, codes, and payouts.
- Consolidate ambassador and creator codes into a single, clean system.
- Manage ambassador payouts and ensure reconciliation with finance.
- Own all ambassador communications, including onboarding, education, promotions, and newsletters.
- Consolidate communications into a single, consistent stream.
- Maintain gamified email and community communications, including leaderboards and milestones.
- Drive attendance and engagement for live education sessions.
- Segment communications based on ambassador tier and signup date.
- Run biweekly live education sessions, including scheduling, hosting, and follow-up.
- Deliver training based on the clinical and ritual curriculum.
- Foster community engagement between education sessions.
- Manage the recruitment process for influencers and affiliates, including outreach and conversion.
- Prioritize recruitment of health practitioners, naturopathic doctors, and functional medicine providers.
- Ensure seamless integration of recruits from partner creators.
- Research and pipeline potential practitioner ambassadors through associations and communities.
- Identify and flag speaking and sponsorship opportunities for the Founder.
- Manage target lists and conversion for events to sign up ambassadors.
- Serve as the internal point of contact for the TikTok Shop creator agency.
- Brief and support creators on the TikTok Shop channel.
- Provide feedback on program evolution, including testing new strategies and retiring ineffective ones.
- Monitor market trends and competitor ambassador programs.
- Coordinate the annual ambassador retreat, including guest list, communications, and logistics.
- Support the execution of retreat concepts and programming.
Requirements
- 2+ years in affiliate, ambassador, influencer, creator, or community management.
- Experience in wellness, supplements, beauty, or CPG is ideal.
- Demonstrated reliable and consistent execution.
- Comfortable using affiliate/referral platforms, TikTok Shop, and email/community tools.
- Natural community host with strong interpersonal skills and on-camera presence.
- Highly organized to manage multiple program elements simultaneously.
- Coachable and communicative, with a proactive approach to feedback and problem-solving.
- Ability to delegate effectively to a support person.
- Genuine interest in natural health and ritual.
Skills
- Community Management
- Affiliate Marketing
- Ambassador Programs
- Influencer Marketing
- Creator Management
- Program Operations
- Customer Relationship Management (CRM)
- Data Analysis
- Communication
- Organization
- Event Coordination
- Content Creation
- Platform Management
- Sales
- Marketing Strategy Execution
Location
- Remote
Work Type
- Fully remote
- Full-time
Experience Level
- 2+ years
Benefits
- Fully remote work environment
- Founder-led brand with a mission
- Product you'll actually use
- Support person from day one
- Community of thousands of brand advocates
About the Company
- Queen of the Thrones® specializes in castor oil packs and related wellness products.
- The company culture is described as Sage and Caregiver at heart: warm, direct, and spiritually grounded.
- Growth is achieved through promotion, community, and genuine belief, not discounting.
- The team is fully remote and spread across three countries.