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About the Role
Facilitate the skill advancement and education of HVAC and plumbing application and service solutions by designing, coordinating, and executing training. This role assists in developing and delivering training, and tracking customer progress on knowledge competencies and certifications.
Responsibilities
- Focuses on the creation, development, deployment, and execution of a best-in-class corporate training strategy.
- Effectively presents highly technical information through a variety of vehicles, including classroom training delivery, webinars, videos, and web-based training modules.
- Contributes to the process of designing curriculum by identifying and describing information needs in the operation of equipment, correct application of products/service, following manufacturer’s best practices instructions, troubleshooting malfunctions, and identifying customer solutions.
- Provides expertise and guidance to customers, service technicians, contractors, and internal personnel on the establishment of training priorities for both long term and short- term objectives.
- Delivers sales training and collaborates with multiple stakeholders (internal & external) to ensure the highest level of technical value proposition proficiency to the field.
- Responsible for communicating business related issues or opportunities to next management level.
- Assume responsibility for other projects and duties as assigned by Sr. Manager, Training & Aftermarket Services.
- Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency).
Requirements
- Bachelor’s Degree in technical field/concentration.
- 5+ years designing and delivering training in a business setting.
- Expertise in MS PowerPoint.
- Must be comfortable presenting to audiences of twelve (12) people.
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
- Must successfully establish employment eligibility and satisfactorily complete background checks, and required pre-employment testing as a condition of employment.
Skills
- MS PowerPoint
- Articulate (a plus)
- Time management
- Interpersonal skills
- Communication skills
- Self-starter
Location
- Blauvelt, NY
Work Type
- Onsite
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor’s Degree
Salary/Compensations
- $96,000 - $107,000
Benefits
- Competitive compensation
- Comprehensive medical and dental coverage
- Retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Fitness reimbursements
- Employee discount programs
About the Company
- Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.
- Watts is at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future.
- Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
- Our culture is team-oriented and supportive.
- Employees here genuinely care about the quality of their work, and about each other.
- Our people are the heart of who we are and contribute to our longevity and continued success.
- This is a place where you can have a big career.
- No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Equal Opportunity
- Watts is committed to equal employment opportunity.
- We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law.
- Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities.
- Any employee who needs a reasonable accommodation should contact Human Resources.