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About the Role
We’re looking for a Senior Graphic Designer to lead the creative charge across our growth and marketing initiatives. You’ll shape the visual story of Phoenix—crafting campaigns that drive performance, tell human stories, and bring our mission to life across every channel. You’ll partner closely with our Growth, Creative, and Product teams to design bold, high-performing creative that captures attention and converts. This role blends art and strategy—where strong design intuition meets data-driven impact.
Responsibilities
- Conceptualize, design, and launch creative assets across paid, owned, and earned channels—ads, landing pages, motion graphics, and social.
- Develop a visual language for growth campaigns that stays true to Phoenix’s brand while testing new creative directions.
- Work hand-in-hand with Growth Marketing to turn performance insights into design strategy.
- Build and maintain a scalable creative library organized by product, audience, and use case.
- Own the full lifecycle of creative—from ideation to iteration—using data to refine design decisions.
- Act as a brand guardian, ensuring consistency, clarity, and storytelling across all touchpoints.
- Lead creative brainstorms and contribute to campaign strategy, helping shape the direction of major launches and initiatives.
- Mentor junior designers and guide agency partners to ensure design excellence across all external work.
- Stay ahead of design trends, DTC marketing best practices, and emerging formats in digital storytelling.
Requirements
- 5+ years of experience as a visual or marketing designer, ideally within a digital-first, consumer-facing brand.
- Deep experience with Adobe Creative Suite and Figma.
- Motion or web design skills are a strong plus.
- Proven ability to blend creativity with performance—your work looks great and delivers results.
- A storyteller at heart. You understand how design can shape emotion, clarity, and action.
- Highly collaborative, yet confident taking initiative in a fast-moving, high-growth environment.
- Passionate about building a brand that matters—one that makes healthcare simpler, more human, and more accessible.
- You’re passionate about improving the Canadian healthcare experience and have a personal connection to the space.
Skills
- Adobe Creative Suite
- Figma
- Motion design
- Web design
Location
- Toronto
Work Type
- On-site
- In-person
Experience Level
- Senior
- 5+ years
Benefits
- Standard healthcare coverage
- Remote-first holiday season
- Holistic wellbeing support
About the Company
- Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are.
- Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.
- We’re a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way.
- At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.
- Through our asynchronous care model, Phoenix is reimagining patient-centric care for Canadians across the country by making diagnoses and treatment delivery faster, more accessible, and completely discreet.
- Our Operations, Product, Engineering, and Marketing teams work together on-site from our downtown Toronto HQ.
- All Phoenix & Raven telehealth clinicians work remotely, providing the highest quality care for even the most sensitive of health topics.
- Medications are delivered directly (and discreetly) to patients via our pharmacy warehouses, where our diligent Pharmacy team packages each treatment with care.
Equal Opportunity
- Phoenix is an Equal Opportunity Employer.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process.
- If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.