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About the Role
This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating and maintaining superior customer relationships.
Responsibilities
- Performing and assisting in maintaining inventory of products, parts, disposables, and supplies.
- Cleaning, processing and quality control of medical device equipment.
- General housekeeping of facility.
- Loading and unloading equipment in company vehicles.
- Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
- Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery.
- Tracking inventory control on assets, parts, disposables, and supplies.
- Locating missing and misplaced equipment as needed.
- Attending training and other scheduled business functions which will require commercial air travel.
- Complying with corporate policies, procedures and security standards while performing assigned duties.
Requirements
- High School Diploma/GED or higher
- Three (3) year customer facing experience in a private, public, government, or military environment.
- Current, valid Driver’s License
- Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
- Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
- Must be fully vaccinated at least two weeks prior to your start date.
- Requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history.
Skills
- Customer service
- Inventory control
- Medical device equipment maintenance
- Cleaning and disinfecting
- Loading and unloading equipment
Location
- Austin, TX
Work Type
- Onsite
- Full-time
Experience Level
- Field Service Representative II
Education Level
- High School Diploma/GED
- Associate degree or higher
Salary/Compensations
- $50,400 - $69,300
Benefits
- Medical, Dental & Vision
- Health Savings Accounts
- Health Care & Dependent Care Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- Retirement Benefits
About the Company
- Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best.
- At Solventum, people are at the heart of every innovation we pursue.
- Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges.
- Solventum enables better, smarter, safer healthcare to improve lives.
- We pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.
- Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
- We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.
- Solventum never stops solving for you.
Equal Opportunity
- Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
- All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.