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About the Role
JD Sports Canada is seeking a Store Manager for its CF Masonville Place Location. The ideal candidate will have an upbeat attitude and a passion for sporting apparel and footwear. This role is responsible for driving sales, maintaining visual standards, and coaching a team to provide exceptional customer service.
Responsibilities
- Motivate sales team to exceed sales targets.
- Improve in-store strategies while maintaining company standards.
- Develop community culture through strong customer rapport and exceptional service.
- Set weekly schedules and delegate daily tasks.
- Increase store sales through effective inventory management and merchandising.
- Train, manage, and oversee daily e-commerce sales, including processing, picking, packing, and shipping orders.
- Decrease store shrinkage by researching inventory discrepancies and problem-solving.
- Manage weekly bank deposits and store expenses.
- Build a talent pipeline to develop future leaders.
- Stay up-to-date with new product releases and ensure the team is informed.
- Collaborate with HR to ensure all store positions are filled.
- Train new or promoted staff on their roles and responsibilities.
- Submit biweekly payroll for the store team.
- Ensure visual presentation meets merchandise team standards.
- Host local events and initiatives while meeting company standards.
Requirements
- 5+ years of retail management experience.
- Strong background in leadership and team building.
- Comfortable and confident in making business-critical decisions.
- Must be a fashion, sportswear, or footwear enthusiast.
- Ability to multitask and manage time independently.
- Strong analytical and problem-solving skills.
- Experience in data analysis and building Excel reports.
- Excellent verbal and written communication skills.
- Proactive and goal-oriented individual.
- Strong proficiency in iOS-based programs and products.
- Strong proficiency in Excel and other MS Office programs.
Skills
- Leadership
- Team Building
- Sales Management
- Customer Service
- Inventory Management
- Merchandising
- E-commerce Operations
- Problem-Solving
- Data Analysis
- Excel Reporting
- Communication
- Time Management
- iOS Proficiency
- MS Office Proficiency
Location
- Masonville, ON
Work Type
- On-site
- Full-time
- Permanent
Experience Level
- 5+ years of retail management experience
Salary/Compensations
- $55,000 - $60,000
Benefits
- Competitive pay
- Staff discount across product ranges
- Performance-driven culture with growth opportunities
- Training and development in sales and operations
- Opportunity to progress within a fast-growing retail environment
- Extended health, dental, vision, professional services coverage (For Full-Time employees)
About the Company
- Founded in 1981, JD Sports has grown from a single store in the UK into a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands, with a growing presence across Canada.
- JD Sports Canada teams are united by a shared passion for sport, music, fashion, and the connecting culture.
- Committed to building diverse, inclusive, and high-performing teams.
- People are at the heart of the JD experience, delivering exceptional customer service and creating premium store environments.
Equal Opportunity
- JD Sports Canada believes its strength comes from the diversity of its people, perspectives, and experiences.
- Committed to creating an inclusive, equitable, and accessible workplace where everyone feels valued, respected, and empowered.
- As an equal opportunity employer, welcomes applications from all qualified candidates.
- Committed to ensuring a fair and inclusive recruitment process.
- Offers accommodations at any stage of the hiring process to ensure full participation.