Supervising Welfare Fraud Investigator (2967) - Investigations Unit- Human Services Agency (167737)
City and County of San Francisco · CA, US
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About the Role
The Supervising Welfare Fraud Investigator oversees and conducts complex administrative, civil, and criminal investigations on behalf of the Department of Human Services. This position supervises investigative staff while ensuring compliance with applicable laws, policies, and investigative standards. As a sworn peace officer, the incumbent applies comprehensive knowledge of legal standards related to detentions, searches, arrests, and courtroom procedures, including providing sworn testimony and depositions. The incumbent is responsible for directing and participating in investigative activities that may lead to criminal prosecution.
Responsibilities
- Oversees and conducts a variety of civil, criminal, and administrative investigations by interviewing witnesses, key subjects, and experts and collecting, preserving, and analyzing evidence.
- Oversees and directs the use of confidential data systems (e.g., CLETS, DMV, credit reporting, EBT, welfare systems).
- Oversees and conducts investigations into suspected criminal negotiation of welfare warrants to determine if fraud has occurred.
- Prepares specialized administrative and investigative reports for executive staff, Investigations Manager, and other departments.
- Prepares evidence for presentation in criminal courts and administrative hearings.
- Assists in the development of unit and Departmental policies related to law enforcement, including arrest techniques, officer safety, and use of force.
- Evaluates Department policies and procedures for fraud opportunity and/or security weaknesses and makes recommendations.
- Reviews and assigns investigative referrals regarding welfare fraud, administrative claims, child deaths, alleged criminal conduct by Department employees, and threats against employees.
- Trains, evaluates, and supervises professional investigative staff.
- Oversees the work of the assigned Investigations Unit, checking for completeness and appropriate investigative methods.
- Acts for the Chief Investigator in routine and special matters in their absence.
- Acts as a liaison between the Department of Human Services and other criminal justice agencies.
- Makes criminal arrests, detentions, and assures proper cause, using physical force when necessary.
- Executes search warrants.
- Provides superiors with adequate demonstration of minimum standards for requested detentions, arrests, and search warrants.
- Uses vigorous safety precautions in handling and maintaining firearm(s); tests semi-annually and maintains passing scores.
- Facilitates regular training related to use of force, firearms, law enforcement standards for searches, detentions, and arrests, and other specialized peace officer duties.
- Operates motor vehicles for investigations, transporting witnesses and suspects, and delivering evidence.
Requirements
- Possession of a baccalaureate degree from an accredited college or university.
- Five (5) years of criminal justice investigative experience.
- Additional experience may substitute for the degree on a year-for-year basis (up to two years).
- Thirty semester units or forty-five quarter units equal one year of education substitution.
- Peace officer status.
- Possession of or ability to obtain a valid California driver license.
- Ability to travel to different sites.
- Requires eye-hand coordination and manual dexterity for data-entry.
- Extensive VDT exposure.
- Applicants must meet the Minimum Qualification requirement by the final filing date.
- Prior to appointment, each candidate’s background will be reviewed to determine fitness for this position.
- Employees must meet P.O.S.T. standards and comply with laws applicable to peace officer positions.
- Applicants will be required to complete P.O.S.T. personal history statement.
- Must have a current history of careful and responsible motor vehicle operation.
- Candidates must not have been convicted of a felony.
- Candidates must pass all parts of the background investigation.
- All employees may be subject to drug and alcohol testing upon reasonable suspicion or after a work-related accident.
- Applicants may be required to submit verification of qualifying education and experience.
- Falsifying education, training, or work experience may result in disqualification.
Skills
- Knowledge of legal standards related to detentions, searches, arrests, and courtroom procedures.
- Ability to provide sworn testimony and depositions.
- Proficiency in using confidential data systems (e.g., CLETS, DMV, credit reporting, EBT, welfare systems).
- Report writing.
- Evidence preparation for court.
- Policy development.
- Investigative techniques.
- Supervision and training.
- Firearm proficiency.
- Use of force protocols.
- Motor vehicle operation for investigative purposes.
Location
- San Francisco
Work Type
- Permanent Civil Service
- Full-time
Experience Level
- 5 years of criminal justice investigative experience
Education Level
- Baccalaureate degree
- Associate's degree may be substituted for up to two years of experience
Salary/Compensations
- $135,434.00 - $164,580.00 Yearly
Benefits
- Employee Benefits Overview
About the Company
- At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.
- We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.
- From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.
- Our Commitment to Racial Equity: We embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve.
- We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive - no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.
Equal Opportunity
- The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
- Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.