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About the Role
Provides orthopedic care, under supervision, for clinic, hospital and surgery patients. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
Responsibilities
- Provides application of splints and casts
- Provides brace fitting and molding, with patient instruction of use and care
- Obtains insurance authorizations for orthopedic devices as dictated by insurance
- Orders special patient equipment
- Performs telephone triage of cast, splint, wound problems
- Provides patient education when appropriate
- Sets up equipment/supplies and assists with surgical procedures in office
- Participates in sterile techniques and procedures
- Assists nurses in maintaining patient flow through clinic
- Assists in scheduling of diagnostic testing as needed
- Assists in transport of patients as needed
- Maintains inventory as needed
- Assists surgery scheduling in ordering specialty items
- Receives vendors and evaluates new products
- Scrubs with physicians as needed
- Disposes of contaminated items according to OSHA guidelines
- Stocks and maintains cast rooms
- Maintains patient confidentiality
- Attends all regular meetings
- Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct
- Regular and dependable attendance
- Follows the core competencies set forth by the Company
- Assists x-ray in developing films, filing, clerical duties as needed
- Performs other duties as assigned
Requirements
- High school diploma or GED
- Experience in a physicians office or hospital, preferred but not required
- Working knowledge of managed care basics, and experience working with a managed care and Medicare population
- Familiarity with document imaging and workflow systems a plus
- Ability to perform job functions, troubleshoot problems and make decisions without direct supervision
- Must be flexible in daily assignments and able to cross-cover within an assigned work group
- Must be able to understand and follow oral and written instruction and must be able to communicate with co-workers to perform duties as part of a work group
- Must display a high level of accuracy, critical thinking and organization
- Must be able to carry 20 pounds and lift 5 pounds overhead
- Strong computer and keyboarding skills, including familiarity with Windows
- Excellent customer service skills
- Excellent verbal and written communication skills
- Excellent interpersonal & problem solving skills
- Ability to work in a team environment
- Ability to handle competing priorities
- Ability to engage others, listen and adapt response to meet others’ needs
- Ability to align own actions with those of other team members committed to common goals
- Ability to manage competing priorities
- Ability to perform job duties in a professional manner at all times
- Ability to understand, recall, and communicate, factual information
- Ability to understand, recall, and apply oral and/or written instructions or other information
- Ability to organize thoughts and ideas into understandable terminology
- Ability to apply common sense in performing job
- Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required
Skills
- Orthopedic care
- Splint application
- Cast application
- Brace fitting
- Patient instruction
- Insurance authorization
- Ordering special patient equipment
- Telephone triage
- Patient education
- Surgical procedure assistance
- Sterile techniques
- Inventory management
- Vendor relations
- Product evaluation
- OSHA guidelines
- Patient confidentiality
- Managed care basics
- Document imaging
- Workflow systems
- Troubleshooting
- Decision making
- Flexibility
- Cross-covering
- Teamwork
- Accuracy
- Critical thinking
- Organization
- Computer skills
- Keyboarding skills
- Windows familiarity
- Customer service
- Verbal communication
- Written communication
- Interpersonal skills
- Problem solving
- Competing priorities management
- Adaptability
- Alignment with team goals
- Professionalism
- Recall and communication of information
- Application of instructions
- Organization of thoughts
- Common sense application
- Basic Life Support (BLS)
- Cardiopulmonary Resuscitation (CPR)
Location
- Central Texas
Work Type
- Full-time
- Onsite
Experience Level
- Entry Level
- Some experience preferred
Education Level
- High school diploma or GED
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- PTO
- 401(k)
- EAP
- Life Insurance
- Long Term Disability
- Tuition Reimbursement
- Child Care Assistance
- Health & Fitness
- Sick Child Care Assistance
- Development
About the Company
- Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years!
- We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow.