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About the Role
As a Spa Sales Associate at Hand & Stone, you will be responsible for creating 5-star experiences for every client, connecting with clients, co-workers, and the community to ensure memorable and exceptional service. This role is crucial in fulfilling the company's mission of making each visit the best hour of the client's month.
Responsibilities
- Meet membership and gift card sales goals.
- Have a detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform various other duties as assigned.
Requirements
- Must be able to connect with clients, co-workers, and the community.
- Must be dedicated to creating 5-star experiences for every client.
Skills
- Sales
- Customer Service
- Communication
Location
- Monroe, NY
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $15.50-$24 per hour plus commissions and bonuses
Benefits
- Flexible Schedules
- Professional and Safe Work Environment
- Employee Discounts
- Contests
- Opportunity for Career Growth
- Profit Sharing retirement plan
- 10% weekly KinderCare discount
- Personal care and discounts through the LifeMart program
About the Company
- Hand & Stone Massage and Facial Spas is an industry leader in wellness with 20 years of proven success.
- The company offers a supportive environment where growth and well-being are top priorities.
- They provide a variety of shifts designed to accommodate busy schedules.
- Opportunities for career advancement include live sales training webinars and potential lead spa associate and management roles.