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About the Role
The Retail Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes, overseeing and managing dining operations where customers order prepared foods from a menu.
Responsibilities
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Skills
- Strong interpersonal skills
- Excellent customer service
Experience Level
- 1 year of experience
- 1 year of experience in a management role
Education Level
- Bachelor's degree or equivalent experience preferred
Salary/Compensations
- $66,300 to $87,500
Benefits
- Medical, dental, vision, and work/life resources
- Retirement savings plans like 401(k)
- Paid days off such as parental leave and disability coverage
About the Company
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- We believe a career should develop your talents, fuel your passions, and empower your professional growth.
- Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts.
- For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
- We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.