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About the Role
Morgan Properties is seeking a Community Manager to own key operational processes, manage administrative tasks, and support resident experience to ensure community standards are met.
Responsibilities
- Resolve complex resident concerns, including legal matters.
- Manage the full resident lifecycle: move-ins/move-outs, lease renewals, and retention efforts.
- Execute property inspections, monitor curb appeal, and ensure safety and compliance standards.
- Manage resident accounts, collections, ledgers, and financial reporting.
- Track occupancy, revenue, and leasing activity.
- Follow established processes and escalate issues when additional support is needed.
- Partner closely with the Area Community Manager to execute operational priorities and community initiatives.
- Coordinate with on-site teams and support partners.
- Maintain organization across competing priorities.
- Contribute to a professional, service-driven environment.
Requirements
- Experience in property management or customer service management preferred.
- Strong organizational skills with the ability to manage multiple priorities and follow through on tasks.
- High attention to detail and ability to manage processes with accuracy.
- Customer service mindset with strong problem-solving ability.
- Comfort working cross-functionally in a support or coordination role.
- Valid driver’s license.
Salary/Compensations
- $63,000-$67,000 / year
Benefits
- 20% Apartment Rental Discount
- $300 Morgan Essentials – paid quarterly
- Renewal Commissions
- Medical, Dental & Vision Insurance
- Life and AD&D Insurance
- Long & Short-Term Disability Coverage
- 401(k) with Company Match
- Generous PTO + 10 Holidays + Sick Leave
- Employee Assistance Program (EAP)
About the Company
- Established in 1985, Morgan Properties is a national real estate investment and management company.
- Headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York.
- Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans.
- Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states.
- The company is consistently one of the largest owners of multifamily in the country.
- Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans.
- With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.