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About the Role
The Systems Engineering, Senior Specialist role is responsible for the reliability, resiliency, and security of Interac’s corporate and enterprise systems across hybrid infrastructure (on-premises and cloud). The role supports hands-on engineering to design and operationalization of platforms and services while contributing to technical standards, automation, and governance guardrails.
Responsibilities
- Ensure critical systems meet defined service levels for high availability, reliability, and resilience.
- Maintain core operations including monitoring, backup/recovery, capacity management, and DR/BCP readiness.
- Manage and operate hybrid infrastructure across on-premises and cloud environments, including critical connectivity and security components, to enable secure, scalable platforms.
- Automate infrastructure provisioning and configuration using Infrastructure as Code and configuration management (e.g., Terraform, Ansible, Azure CLI/PowerShell).
- Provide systems administration for Windows and RHEL, including software currency to support patching and vulnerability management.
- Monitor system health, performance, and capacity using observability tooling ecosystem.
- Lead troubleshooting of complex incidents/outages, conduct root cause analysis and post-incident reviews, and implement preventative improvements.
- Coordinate and own security and compliance controls and activities including audit readiness/evidence, vulnerability and risk review, remediation tracking, technical documentation/runbooks, and vendor escalations where required.
- Provide guidance and mentoring to junior team members, supporting knowledge transfer and consistent execution of operational processes and standards.
Requirements
- Bachelor’s degree in Computer Science/IT (or equivalent combination of education and experience).
- 5+ years of job-related experience in infrastructure engineering/operations across hybrid environments (on-prem and cloud).
- Eligibility to work for Interac Corp. in Canada in a full-time capacity.
- Strong background in Azure or AWS cloud solutions, including landing zone controls and network configuration, compute, Kubernetes (K8s) orchestration, databases, storage, access policies and management, and observability.
- Proven experience with source control and DevOps tooling to manage infrastructure and application code, particularly pipeline/runner development and configuration with GitHub Actions and Jenkins, along with other artifact storage and QE components such as Artifactory and SonarQube.
- Proven experience with infrastructure automation and configuration tooling, including Terraform, CLI, and Ansible.
- 5+ years of working knowledge and experience with Linux distributions (RHEL, CentOS, Oracle) and Microsoft Windows Server.
- 5+ years of experience managing VMware core components, including vCenter and ESX.
- Experience with Active Directory sites and services, Azure AD Connect, Azure AD, AD Certificate Services, Exchange Server, and MS SQL.
- Working knowledge of observability tools such as Dynatrace, Splunk, Azure Monitor/Insights, and CloudWatch; experience with AI-driven operational automation is an asset.
- Demonstrated ability to create and maintain capacity plans and execute actions to ensure services continue to perform optimally.
- Experience supporting high availability, backup/recovery, and DR/BCP practices.
- The ability to perform well in strict, change-controlled, process-driven environments and agile, flexible environments.
- Knowledge and experience supporting an ISO27001-governed ISMS practice.
- Comfortable operating in audit-ready environments (e.g., ISO 27001), including coordinating evidence gathering, maintaining operational documentation, and tracking remediation through to closure.
- Knowledge of backup technologies such as Dell Data domain and Veeam.
- Experience with Office 365, Azure Virtual Desktop, Exchange Online, SharePoint Online.
- Knowledge of Atlassian Tools, Jira, Confluence in particular.
- Exemplary interpersonal and technical support and client management skills.
- Curious and logical thinking about solving technology, process, or procedural challenges in a team environment.
- Successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
Skills
- Terraform
- Ansible
- Azure CLI/PowerShell
- Windows Server Administration
- RHEL Administration
- Observability Tooling
- Dynatrace
- Splunk
- Azure Monitor/Insights
- CloudWatch
- AI-driven operational automation
- ISO27001
- Dell Data domain
- Veeam
- Office 365
- Azure Virtual Desktop
- Exchange Online
- SharePoint Online
- Atlassian Tools
- Jira
- Confluence
- GitHub Actions
- Jenkins
- Artifactory
- SonarQube
- Azure
- AWS
- Kubernetes (K8s)
- Active Directory
- Azure AD Connect
- Azure AD
- AD Certificate Services
- Exchange Server
- MS SQL
- VMware
- vCenter
- ESX
Location
- Canada
Work Type
- Full-time
- Hybrid
Experience Level
- 5+ years
Education Level
- Bachelor’s degree in Computer Science/IT or equivalent
Salary/Compensations
- $90,000 - $105,000
Benefits
- Short-term incentive plan
- Generous vacation and wellness days
- Comprehensive employer-paid benefits coverage
- Market-leading employer-funded RRSP program
- Flexible hybrid work model
- Free and confidential 24/7 employee & family assistance program
- Pregnancy and parental leave top-up
- Charitable donation matching with United Way
About the Company
- Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection.
- Founded in 1984, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions.
- Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
- Interac is shaping the future of digital finance in Canada.
- We are a purpose-driven organization.
Equal Opportunity
- Interac is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
- We are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
- If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.