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About the Role

The IoT Operations SME ensures the reliable operation, optimization, and security of digital building platforms, software, and hardware across the portfolio. This role drives operational efficiency, energy optimization, cybersecurity compliance, and occupant comfort by taking a holistic approach across building systems and technology infrastructure. The SME establishes smart building standards and advances cloud-connected building technologies through effective policy, governance, and reporting.

Responsibilities

Lead the regional transition of building portfolios from legacy, disconnected infrastructure to modern, cloud-connected smart building operations.
Deliver frameworks, communication strategies, and operational processes to align site teams and stakeholders with portfolio targets.
Establish regional technology strategies to support global standardization, New Product Introduction (NPI) governance, and technology roadmaps.
Partner with client and site operations teams to identify, prioritize, and implement system optimization projects.
Enforce Building Operating System (BOS) and BACnet standards across new construction and CapEx/OpEx projects.
Lead regional OT network hardening initiatives and enforce BOS security standards across new construction and remediation projects.
Mitigate cyber risks through network standardization, prompt hardware/software patching, and adherence to SLO response targets.
Manage maintenance, configuration, and upgrades for regional BMS WebCTRL servers, workstations, software tools, graphics, and user interfaces.
Provide technical resolution for major equipment failures, system capacity imbalances, and operational disruptions.
Oversee deployment and integration of standardized OEM management software and pilot solutions.
Maintain precise asset inventories and audit records for all owned BAS hardware, software, and licensing.
Execute OEM patching cadences for BMS firmware/hardware.
Drive the regional End-of-Life (EOL) replacement strategy, collaborating with site teams and vendors to secure capital budgets.
Map building data points to cloud platforms and extend building ontologies.
Leverage Fault Detection & Diagnostics (FDD) and advanced analytics to proactively address inefficiencies.
Deploy and monitor centralized control platforms to consolidate alerts and improve incident response times.
Review third-party maintenance contracts to ensure clear deliverables and optimize external spend.
Monitor system operational metrics and train site personnel on standard operating procedures.

Requirements

Must have BMS or BAS experience
ALC experience preferred
Lighting controls system experience (Lutron, nLight, Enlighted)
IoT device management and experience
RCA experience
Program Management
Knowledge of relevant regulations and standards, including data privacy and security regulations.
Excellent communication skills and availability to talk to executive levels through to frontline teams
Strong PC literacy and proven ability to manage daily activities using various systems.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Skills

IoT technologies
MS Windows Server
SQL server
Smart buildings spaces: IoT devices, transmission pipeline, databases, data transformation, rudimentary software understanding.
Building domain expertise
IoT platform technology stack and how devices communicate to the cloud.
Subject Matter expertise on the devices to integrate.
How IoT devices work and represent data.
Ability to identify data needs based on defined use case
Direct expertise with Automated Logic (ALC) WebCTRL Server environments, BACnet configuration, and Niagara/Distech framework integrations
Familiarity with integrated facilities management operations.
Experience conveying technical aspects to non-technical audiences.
Excellent written and communication skills
Flexible and creative work style with a goal of achieving excellence.

Location

On-site –Atlanta, GA
On-site –Austin, TX
On-site –Boulder, CO
On-site –Cambridge, MA
On-site –Chicago, IL
On-site –Goleta, CA
On-site –Pittsburgh, PA
On-site –Reston, VA
On-site –San Diego, CA
On-site –Thornton, CO

Work Type

On-site

Experience Level

5 years or more of professional experience Building Automation Systems/IoT

Education Level

Bachelor’s degree from an accredited college, or equivalent experience/combined education

Salary/Compensations

120,000.00 – 160,000.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.

Equal Opportunity

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.