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About the Role
The Service Technician role is responsible for the repair and maintenance of Club facilities, specializing in either Fitness Equipment or Facility repair. This role ensures the highest function of member-facing and associate areas, reports on work progress, and communicates with Club Operations teams.
Responsibilities
- Perform service and repairs across multiple locations.
- Utilize maintenance software to obtain service requests.
- Prioritize work according to department mandates and plan schedules for efficient club visits.
- Create service requests to track and repair all issues.
- Support specialist teams (AV / Installation) for larger projects.
- Report on work progress and completion.
- Apply service notes, costs, and status updates to work orders.
- Order parts and materials through the Purchasing team and external vendors.
- Identify needs for additional support and communicate with management.
- Communicate with stakeholders to provide clear understanding of progress.
- Initiate updates with Club General Managers and support staff on outstanding issues.
- Document needs or support required with Service Coordinators and Purchasers.
- Update RFM on scheduling, external service support, and larger issues.
- Practice safe working habits at all times.
- Follow all health & safety best practices during service and maintenance.
- Obey all traffic laws and practice safe and professional driving habits in company vehicles.
Requirements
- High school diploma
- Valid driver’s license
Skills
- Fitness equipment service
Location
- Multiple locations
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma
- Trade certificates
Salary/Compensations
- $52,200 - $77,900
Benefits
- Ongoing training and development
- Career advancement opportunities
- Competitive Total Rewards Package
- FREE Fitness membership
About the Company
- GoodLife Fitness is committed to fostering an inclusive, accessible environment where all employees and members feel valued, respected and supported.
- We are dedicated to building a workforce that reflects the diversity of our customers and communities.
- We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and is equitable.
Equal Opportunity
- If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.