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About the Role
Citron Hygiene is a service business specializing in hygiene, sanitation, and disinfection services for commercial establishments and property managers. We foster a fun, inclusive, collaborative, and team-oriented culture where all departments work together to achieve company goals with camaraderie and respect. We are committed to maintaining an environment that provides opportunity for internal talent.
Responsibilities
- Lead strategy and execute plans in a specific vertical market and/or geographical area to prospect identified accounts and/or verticals.
- Represent the full range of Citron services, consumables, and equipment to assigned prospects.
- Manage customer accounts to retain business and penetrate at a site level and portfolio wide.
- Collaborate with Directors of Sales and Operations, Regional Sales Managers, Hygiene Sales Experts, and other company resources to manage day-to-day business relationships.
- Ensure Citron’s strong footprint and leadership within the vertical market.
- Manage existing client relationships using the Citron sales process and defined pricing and policies.
- Grow and retain portfolio revenue in line with company expectations.
- Present, promote, and sell Citron Hygiene products and services to prospects.
- Utilize Salesforce CRM and other company IT systems to manage pipelines, report activity, track sales, send contracts, book appointments, and communicate professionally.
- Attend internal meetings and training prepared with relevant customer data.
- Promote a positive and professional sales attitude.
- Maintain high standards for customer service, hygiene, and environmental consciousness.
- Conduct market research and maintain knowledge of the hygiene market in the defined territory, including competitor activity and new legislation.
- Share market insights with team members and sales leadership.
- Perform other duties as requested.
Requirements
- 2+ years of proven track record in a mid to large account environment driving revenue growth through new logo acquisitions.
- Must hold a valid Driving Licence and travel locally to attend meetings.
- Must be legally entitled to work at the specified location/region without requiring any sponsorship.
- Conditional to a satisfactory background check.
Skills
- Advanced sales skills (listening, questioning, summarising, providing, negotiating, closing, handling customer concerns).
- Strong relationship building.
- Account management.
- Communication.
- Problem solving.
- Negotiation.
- Interpersonal skills.
- Broad business acumen.
- Strong analytical skills.
- Decision making skills.
- Sales related IT systems proficiency (SFDC).
- Ability to manage performance, pipelines, forecast, and activity using SFDC.
- Ability to work in a matrix management environment.
- Collaboration with sales colleagues, internal, regional, and strategic teams, as well as operations, marketing, sales operations, finance, bid team, health and safety, and compliance.
Location
- Specified location/region
Work Type
- Full-time
- Onsite
Experience Level
- Mid to large account environment
Education Level
- Bachelor’s degree in commerce and/or business studies preferred, or equivalent in related work experience.
Salary/Compensations
- $70,000 - $120,000
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Continuous learning and development
- Tools, training, flexibility, and autonomy
- Continuous education program
- Fun, supportive, and collaborative team environment
- Excellent career advancement opportunities
- Learning opportunities
About the Company
- Citron Hygiene is a people-first organization where strength comes from professionally-trained and Citron Certified Technicians.
- We specialize in hygiene, sanitation, and disinfection services for washrooms and common areas.
- We meet the needs of commercial establishments and property managers.
- We have created a fun, inclusive, collaborative, and team-oriented culture.
- All departments work together to achieve company goals with camaraderie and respect.
- We are committed to fostering a great culture because we value our internal talent.
- We work hard on maintaining an environment that provides opportunity to those who seek it out.
- We are a rapidly growing and stable company.
Equal Opportunity
- Citron Hygiene is an equal opportunity employer and welcomes applications from qualified individuals from all backgrounds and abilities.
- Reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process and to perform the essential functions of this position.