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About the Role

The Labour Relations & Health and Safety Consultant provides practical, timely, and consistent labour relations and occupational health and safety advice across the organization. This role supports the administration of collective agreements, grievance management, workplace investigations, policy interpretation, health and safety programs, compliance activities, and initiatives that promote a respectful, safe, and productive workplace.

Responsibilities

Provide advice and guidance to leaders and employees on labour relations matters, including collective agreement interpretation, discipline, attendance, performance-related matters, accommodations, workplace changes, and employee relations issues.
Support the grievance process by conducting research, preparing documentation, analyzing facts, identifying risks, and recommending resolution strategies in alignment with legislation, the collective agreement, and organizational policy.
Participate in grievance meetings, labour-management discussions, workplace investigations, and issue-resolution meetings, ensuring matters are handled fairly, consistently, and in a timely manner.
Build and maintain constructive working relationships with union representatives, leaders, employees, and internal partners to support open communication and positive labour relations.
Assist with collective bargaining preparation by gathering data, reviewing trends, conducting research, drafting proposals, preparing briefing materials, and supporting implementation of negotiated changes.
Act as a trusted advisor to business stakeholders by providing guidance and recommendations on projects, programs, and change initiatives, ensuring labour relations considerations, collective agreement obligations, and employee impacts are identified and addressed.
Monitor labour relations trends, grievance themes, workplace issues, and legislative developments, and provide recommendations to improve practices, reduce risk, and support organizational effectiveness.
Support the development, review, communication, and consistent application of labour relations, employee relations, and health and safety policies, procedures, standards, and tools.
Deliver or support training and education for leaders and employees on collective agreement administration, respectful workplace practices, labour relations processes, health and safety responsibilities, and compliance requirements.
Support occupational health and safety programs, including hazard identification, incident reporting, workplace inspections, corrective action follow-up, compliance tracking, and documentation management.
Partner with Facilities, business leaders, and certified health and safety representatives to address workplace safety concerns and promote adoption of health and safety best practices.
Maintain accurate records related to grievances, investigations, workplace changes, labour relations activity, health and safety matters, and compliance requirements.
Prepare reports, dashboards, briefing notes, and recommendations using data and metrics to identify emerging issues, trends, risks, and opportunities for improvement.

Requirements

Post-secondary degree or diploma in Labour Relations, Human Resources, Business Administration, Occupational Health and Safety or a related field.
Minimum of 3 to 5 years of progressive experience in labour relations, employee relations, human resources, occupational health and safety, or a related advisory role.
Working knowledge of labour relations legislation, employment standards, occupational health and safety legislation, human rights obligations, and collective agreement administration.
Experience supporting grievance management, workplace investigations, policy interpretation, conflict resolution, and labour-management processes.
Strong analytical skills with the ability to interpret data, identify trends, prepare reports, and make practical recommendations.
Excellent communication, facilitation, consultation, and relationship-building skills, with the ability to work effectively with leaders, employees, union representatives, and cross-functional partners.
Sound judgement, discretion, and professionalism when handling confidential, sensitive, and complex workplace matters.
Strong organizational skills with the ability to manage multiple priorities, meet deadlines, maintain accurate records, and follow through on commitments.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
Commitment to fairness, equity, inclusion, workplace wellness, and fostering a safe and respectful work environment.
Proficiency in English is required.

Skills

Labour relations
Occupational health and safety
Collective agreement interpretation
Grievance management
Workplace investigations
Policy interpretation
Health and safety programs
Compliance activities
Conflict resolution
Labour-management processes
Data analysis
Report preparation
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Location

Canada

Work Type

Full-time

Experience Level

3-5 years

Education Level

Post-secondary degree or diploma

Salary/Compensations

CAD $72,521.00 - 109,341.00

About the Company

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by its mission of Better Health for All.
The organization believes health care is a right, not a privilege, and is committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.
Through its unique integrated payer-provider ("payvider") model, GreenShield offers insurance, administers benefits, and pays claims while also offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management.
As a non-profit social enterprise without shareholders, GreenShield reinvests its excess earnings to directly support underserved communities.
GreenShield Cares has positively impacted the health and well-being of over one million Canadians between 2020 and 2025, with a commitment to measurably impact an additional three million Canadians by 2030.
The company culture is described as where purpose meets passion and performance, with teams working as one to deliver meaningful, measurable impact.
GreenShield believes a career should be meaningful, that everyone's voice should be heard and valued, and that the workplace should empower employees.
The company values inclusivity, diverse backgrounds, perspectives, and experiences, believing this enhances company culture and positively impacts community support.

Equal Opportunity

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all.
Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.
We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.
Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.