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About the Role
The Regional Manager serves as the primary operational leader for a portfolio of communities, with full accountability for asset performance and team effectiveness. This role provides direct leadership to Community Managers, ensures consistent execution of LV standards, and acts as a trusted partner to ownership, on-site teams, and corporate leadership. The Regional Manager drives operational excellence through disciplined operations and proactive problem-solving across the portfolio.
Responsibilities
- Directly manage and mentor Community Managers across the assigned portfolio, providing coaching and performance feedback.
- Lead training for new Community Managers, including onboarding and continued personalized training and support through the first 90+ days.
- Foster high levels of engagement, accountability, and team satisfaction across on-site teams.
- Reinforce company culture, expectations, and operational standards consistently across communities.
- Maintain accountability for key financial components including payroll oversight, commission and bonus approval, accounts receivable, expense management, and budget variance tracking.
- Partner with Accounting and Operations leadership to ensure timely, accurate financial reporting.
- Prepare, analyze, and communicate performance reports related to overall asset health.
- Support the preparation of annual operating budgets and business plans for assigned communities.
- Oversee the planning and execution of turn and non-turn operational readiness across the portfolio, ensuring communities are compliant and meet quality standards year-round.
- Audit and evaluate vendor contracts and service scopes to ensure alignment with each community’s operational needs; recommend adjustments or changes when necessary.
- Conduct quarterly asset and operational inspections, identifying deficiencies, and capital improvement opportunities.
- Collaborate cross-functionally with Leasing, Facilities, and Accounting to drive portfolio-wide efficiencies and best practices.
- Contribute feedback and insights to refine company processes and SOPs.
- Provide strategic input on staffing needs and role deployment across the portfolio based on each asset’s operational needs.
Requirements
- Bachelor’s degree or equivalent professional experience in property operations or a related field is required.
- The ideal candidate will bring 5–7 years of progressive experience in student housing operations, including responsibility across multiple communities or a defined portfolio.
- Experience delivering new development assets and leading operational start-ups is essential, along with exposure to property sales, acquisitions, or transitions and an understanding of the operational needs that accompany them.
- Strong time management and organizational skills, with the ability to prioritize effectively across competing demands and timelines.
- This role requires a proven people leader and coach with a positive leadership presence and strong written and verbal communication skills.
- The Regional Manager must be highly resourceful, capable of solving complex operational challenges with practical, thoughtful solutions.
- Willing to travel as needed to support portfolio performance (approximately 8–12 weeks annually).
Skills
- Property operations
- Student housing operations
- New development asset delivery
- Operational start-ups
- Property sales
- Acquisitions
- Transitions
- Time management
- Organizational skills
- Prioritization
- People leadership
- Coaching
- Written communication
- Verbal communication
- Resourcefulness
- Problem-solving
Experience Level
- 5-7 years of progressive experience in student housing operations
Education Level
- Bachelor's degree or equivalent professional experience
About the Company
- LV Collective is an equal-opportunity employer.
Equal Opportunity
- In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates.
- LV Collective prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
- LV Collective conforms to the spirit as well as to the letter of all applicable laws and regulations.