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About the Role
Airwallex is seeking a strategic, analytical, and technically fluent marketing leader to drive the future of AI innovation, conversion optimization, and ad operations excellence. This role will define and operationalize the AI strategy and technology roadmap for marketing performance, leading three interdependent workstreams: Futures (AI Tools), CRO, and Ad Operations.
Responsibilities
- Lead the AI marketing tools strategy, centralizing evaluation, identification, and rollout of AI and automation technologies across Performance Marketing, Creative, and Analytics.
- Create a systematic evaluation framework for emerging AI tools based on ROI, scalability, security, and integration readiness.
- Build and maintain a central repository and roadmap of approved AI tools, ensuring efficiency, compliance, and alignment across global teams.
- Partner with Engineering, IT, and Legal to assess integration feasibility, data governance, and vendor due diligence.
- Drive AI tool implementation and training, creating playbooks, workflows, and enablement materials for marketing teams.
- Measure adoption, performance, and impact of AI-enabled initiatives on creative velocity, testing output, and pipeline results.
- Own the global CRO framework, driving measurable improvements in CVR, CAC, and pipeline through structured experimentation.
- Oversee landing page testing, personalization, and UX optimization.
- Partner with Web Engineering and Product Marketing to ensure alignment between campaign messaging, landing experience, and conversion flow.
- Build a global repository of CRO test learnings and implement scalable frameworks across regions.
- Align CRO initiatives with AI experimentation, leveraging AI to automate hypothesis generation, content iteration, and audience segmentation.
- Lead Ad Operations excellence, ensuring clean, automated, and compliant campaign execution across all paid media platforms.
- Manage tracking, pixel governance, and UTM frameworks, ensuring end-to-end attribution integrity across Google Ads, LinkedIn, Meta, and programmatic channels.
- Build automation and QA frameworks that ensure flawless execution and reduce manual overhead.
- Standardize campaign setup, naming conventions, and reporting structures across global teams.
Requirements
- 10–14 years of experience in Performance Marketing, Marketing Operations, or CRO, ideally in B2B SaaS or fintech.
- Demonstrated success building or leading AI enablement programs within marketing organizations.
- Deep understanding of marketing infrastructure, tracking, and data pipelines.
- Proven ability to translate emerging technologies into measurable operational or revenue outcomes.
- Strong leadership, stakeholder management, and program governance skills.
- Experience managing global evaluation and rollout of martech or AI systems.
- Familiarity with data privacy, security, and AI governance frameworks.
- Advanced understanding of creative automation and dynamic content testing.
- Ability to synthesize technical, operational, and strategic perspectives into clear direction.
Skills
- AI strategy
- AI technology roadmap
- Marketing performance
- AI innovation
- Conversion optimization
- Ad operations
- AI systems evaluation
- AI systems rollout
- AI systems enablement
- Performance Marketing
- Creative
- Analytics
- ROI analysis
- Scalability assessment
- Security assessment
- Integration readiness assessment
- Data governance
- Vendor due diligence
- Training material creation
- Workflow development
- Adoption measurement
- Performance measurement
- Impact measurement
- Creative velocity
- Testing output
- Pipeline results
- CRO framework management
- CVR improvement
- CAC improvement
- Pipeline improvement
- Experimentation
- Landing page testing
- Personalization
- UX optimization
- Web Engineering collaboration
- Product Marketing collaboration
- Campaign messaging alignment
- Conversion flow alignment
- CRO test learning repository
- Scalable CRO frameworks
- AI experimentation alignment
- Hypothesis generation automation
- Content iteration automation
- Audience segmentation automation
- Ad Operations excellence
- Automated campaign execution
- Compliant campaign execution
- Paid media platform management
- Tracking management
- Pixel governance
- UTM framework management
- Attribution integrity
- Google Ads
- LinkedIn Ads
- Meta Ads
- Programmatic channels
- Automation framework building
- QA framework building
- Campaign setup standardization
- Naming convention standardization
- Reporting structure standardization
Location
- San Francisco, CA
Work Type
- Full-time
Experience Level
- 10-14 years
Education Level
- Bachelor's or Master's degree in Marketing Analytics, Computer Science, Statistics, Engineering, or Business Analytics
About the Company
- Airwallex is the only unified payments and financial platform for global businesses.
- Powered by proprietary infrastructure and software, Airwallex empowers over 250,000 businesses worldwide with integrated solutions for business accounts, payments, spend management, treasury, and embedded finance.
- Founded in Melbourne, Airwallex has a team of over 2,300 employees across 27 offices globally.
- Valued at US$11 billion and backed by leading investors, Airwallex is building the future of global payments and financial platforms.
- The company hires builders with founder-like energy, seeking impact, accelerated learning, and ownership.
- Airwallex operates with strong role-related expertise, sharp thinking, and a mission-driven approach.
- Employees are encouraged to move fast with good judgment, dig deep with curiosity, and make decisions from first principles.
- The company culture values humility, collaboration, turning ideas into products, and end-to-end execution.
- AI is utilized to enhance work efficiency and problem-solving.
- Employees tackle complex, high-visibility problems with exceptional teammates and grow their careers.
- The Marketing team is the growth engine driving brand dominance and customer acquisition globally.
- The team builds the market playbook for global financial infrastructure.
- The environment is hyper-growth, fast-moving fintech.
- The team leverages data-driven insights and bold, creative strategies.
- The team is described as high-octane, passionate about the Airwallex story, and executing at the highest level.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- Diversity is valued, and employment decisions are based on merit, qualifications, competence, and talent.
- The company does not discriminate based on color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.
- Accommodation is provided for individuals with disabilities or special needs upon request.