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About the Role

As a senior member of staff in Infrastructure and Operations within IT, this individual is responsible for standardizing and scaling the Identity Access Management, Authentication, Authorization, and Active Directory functions across JLL. The role aims to build a future-fit application services organization that delivers resilient, secure, and adaptable identity and access capabilities across the enterprise. The scope is expected to grow to encompass additional products and capabilities within the broader IAM, Authentication, and Authorization ecosystem as JLL’s technology landscape evolves.

Responsibilities

Evolve IAM for AI agents and non-human identities, designing and implementing dynamic, context-aware access controls.
Standardize and expand IAM, Authentication, Authorization, and Active Directory functions enterprise-wide.
Create and communicate a pioneering vision for Application Services within the identity and access management domain.
Optimize, redesign, and deliver engagement models for Application Services.
Champion innovation by embracing and driving automation, observability, and modern identity standards.
Manage and optimize cloud and hybrid identity environments.
Develop and engage talent through future-proofing strategies.
Achieve operational excellence by modernizing to a cost-optimized, stable identity and access management environment.
Drive and communicate outcomes by building relationships and collaborating effectively across various levels of the organization.
Define, Measure and Drive Success by defining the value of Application Services within the IAM domain, including objectives, metrics and KPIs.
Drives the adoption of service improvements through a programmatic approach to continuous improvement.
Continuously evaluates the business value of Application Services.

Requirements

Has a clear strategic vision for Application Services in identity and access.
Possesses exceptional communication skills and ability to effectively communicate complex concepts to various audiences.
Demonstrates strong business acumen and industry-specific knowledge.
Skilled at driving cultural change and implementing transformational initiatives.
Successful history of building and leading diverse teams.
Possesses a deep understanding of risk management principles and methodologies.
Committed to continuous learning and staying up-to-date with the latest trends in identity and access management.
Adheres to the highest ethical standards and demonstrates integrity.
Bachelor’s degree in Science or Engineering; Master’s degree preferred.
10+ years of experience in Application Services or identity and access management, with at least 5 years in a senior leadership role.
Strong knowledge of current and emerging technologies, including Identity Access Management platforms, authentication protocols, authorization frameworks, Privileged Access Management (PAM), Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Active Directory/Azure Active Directory.
Experience designing identity and access governance for non-human identities, AI agents, and automated workloads.
Strategic thinker with a proven track record of implementing large-scale IT initiatives.
Strong analytical and problem-solving abilities.
Experience as a collaborative and influential leader instilling confidence among stakeholders in FORTUNE 500 environments.
Established reputation as a bold thinking, progressive executive.
Transformational leader who leads change with energy and resilience.
Candidates must be authorized to work in the United States without sponsorship.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Skills

Identity Access Management platforms (e.g., SailPoint, Saviynt, Okta, Azure AD)
Authentication protocols (SAML, OAuth 2.0, OpenID Connect)
Authorization frameworks
Privileged Access Management (PAM)
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
Active Directory/Azure Active Directory
IT security strategies
Identity and access governance for non-human identities, AI agents, and automated workloads
Just-in-time access
Purpose-based authorization
Least-privilege enforcement at runtime
Generative AI
Zero-trust frameworks
Automation
Observability
Modern identity standards
OAuth 2.0
SAML
OpenID Connect
Passwordless authentication
Cloud identity services
Risk management principles and methodologies
Change management
Team leadership
Communication
Business Acumen
Subject Matter Expertise

Location

On-site –Chicago, IL
On-site – San Francisco, CA

Work Type

On-site

Experience Level

10+ years of experience in Application Services or identity and access management
At least 5 years in a senior leadership role
Preferably in a technical capacity in IAM, cloud identity, or enterprise directory services

Education Level

Bachelor’s degree in Science or Engineering
Master’s degree preferred

Salary/Compensations

190,000.00 – 280,000.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

JLL is an Equal Opportunity Employer.
JLL is committed to developing and maintaining a diverse workforce and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.