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About the Role
Family Service League is seeking a part-time Case Manager for a homeless shelter in Smithtown, NY. The Case Manager will be responsible for conducting client assessments, developing Independent Living Plans, linking clients with community-based service resources, and assisting clients in achieving self-sufficiency through advocacy, counseling, and resource referrals.
Responsibilities
- Complete new client intakes and explain shelter rules and regulations.
- Meet with clients at least twice weekly for face-to-face meetings.
- Develop and complete Independent Living Plans for clients.
- Complete Mental and/or Physical Impairment forms for Independent Living Plan Violations.
- Complete SPA applications for eligible clients.
- Collaborate with Housing Specialists to find permanent housing options.
- Conduct twice weekly client safety inspections and address safety issues.
- Address unit cleanliness and client hygiene, assisting with daily living skills.
- Collaborate with the Office Manager on client shelter obligations.
- Work with clients to create budgets, identifying needs and obligations.
- Review, complete follow-up, and submit FSL Client Incident Reports.
- Maintain and update a resource database of social service organizations.
- Provide ongoing support and counseling for clients.
- Provide crisis intervention to shelter clients.
- Foster inter-agency collaboration for client long-term stability.
- Maintain up-to-date documentation in HMIS and client files.
- Complete and submit monthly reports and documentation to the DSS Housing Liaison.
- Attend Case Management team meetings and individual supervision.
- Enforce shelter rules, regulations, and policies.
- Set and observe appropriate boundaries with clients, maintaining confidentiality and HIPPA protocols.
- Provide assessment, crisis intervention, and individual, family, and group services.
- Advocate for client needs.
- Provide transportation as needed.
- Collaborate with internal and external treatment or service coordination teams.
- Model professional behavior.
- Attend staff meetings and required trainings.
- Collaborate with Security to resolve client incidents.
- Read and understand the Policy and Procedure Manual.
- Arrive at work on time and ready to work, obtaining supervisor approval for schedule changes.
- Read email daily.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in Human Services required.
- Master’s degree in Social Work preferred.
- Minimum of 1 year of experience in human services or related field preferred.
- Knowledge of the Suffolk County Department of Social Services preferred.
- Knowledge of human services and previous experience working with at-risk populations preferred.
- Excellent interpersonal, verbal, and written communication skills required.
- Proficient computer skills, including Microsoft Office required.
- Experience with HMIS, Google Apps, and web-based project management software preferred.
- Bilingual in Spanish preferred.
- Valid and clean NYS Driver's License required.
- Ability to sit and stand for extended periods.
- Ability to perform moderate lifting.
- Ability to go up and down stairs.
Skills
- Interpersonal skills
- Verbal communication skills
- Written communication skills
- Computer proficiency
- Microsoft Office
- HMIS
- Google Apps
- Web-based project management software
- Advocacy
- Counseling
- Resource referrals
- Crisis intervention
- Documentation
- Budgeting
- Client assessment
- Independent Living Plan development
Location
- Smithtown, NY
Work Type
- Part-time
- Onsite
Experience Level
- 1 year preferred
Education Level
- Bachelor's degree in Human Services
- Master's degree in Social Work preferred
Benefits
- $3,000 Sign-On Bonus
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts
About the Company
- Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.