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About the Role
DXC Technology helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across clouds. We are seeking an Observability Architect to define and own the end-to-end observability architecture using Dynatrace.
Responsibilities
- Define and own the end-to-end observability architecture using Dynatrace across on-prem, cloud, and hybrid environments.
- Design scalable, secure, and resilient monitoring and APM architectures aligned with enterprise standards.
- Establish observability best practices, standards, and patterns for applications, infrastructure, networks, and cloud services.
- Translate business and operational requirements into Dynatrace platform design and roadmap.
- Lead the design, deployment, and configuration of Dynatrace (Managed/SaaS) including Cluster, OneAgents, ActiveGate, extensions, and integrations.
- Architect solutions for APM, Infrastructure Monitoring, DEM (RUM & Synthetic), Log Monitoring, and Cloud Observability.
- Ensure optimal design for performance, high availability, and scalability of the Dynatrace platform.
- Define data organization standards (tenant, management zone, tagging, etc) and access control.
- Design and implement integrations with CI/CD pipelines, ITSM tools, Cloud platforms, and Containers and orchestration platforms.
- Drive automation of monitoring, alerting, and remediation using Dynatrace APIs, workflows, and SRE practices.
- Enable shift-left observability and DevSecOps monitoring use cases.
- Act as the technical liaison with Dynatrace for architecture discussions, escalations, and roadmap alignment.
- Evaluate new Dynatrace features and drive adoption of next-generation capabilities.
- Contribute to platform evolution, upgrades, and long-term observability strategy.
- Produce and maintain architecture diagrams, standards, runbooks, and design documents.
- Define operating models and handover processes for support teams.
- Support training initiatives and knowledge transfer across teams.
Requirements
- Strong communication and executive level presentation skills.
- Extensive experience with Dynatrace implementations.
- Strong Applications and Infrastructure system design patterns and solutions knowledge in both traditional and cloud environments.
- Canadian permanent resident or citizen.
- Solid and verifiable analytical and problem-solving capabilities.
- Excellent decision-making skills.
- Experience working in on-shore/offshore model.
Skills
- Dynatrace
- APM
- Infrastructure Monitoring
- DEM (RUM & Synthetic)
- Log Monitoring
- Cloud Observability
- CI/CD pipelines (e.g., Jenkins, Azure DevOps, GitHub)
- ITSM tools (e.g., ServiceNow)
- Cloud platforms (AWS, Azure, GCP)
- Containers and orchestration platforms (Kubernetes, OpenShift)
- Dynatrace APIs
- SRE practices
- DevSecOps
Location
- Remote
Work Type
- Remote
Experience Level
- 8-15 years
Education Level
- Bachelor’s degree in Computer Science is preferred but not necessary.
About the Company
- DXC Technology helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
- The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.
- At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Equal Opportunity
- DXC is an equal opportunity employer. We welcome the many dimensions of diversity.
- Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
- In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities.
- If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.
- Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.