Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this カスタマーサービス担当者 role.
Rezi rewrites your resume against Dentsply Sirona, Inc's job description. Free.
Tailor your resume to this カスタマーサービス担当者 role.
Rezi rewrites your resume against Dentsply Sirona, Inc's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the カスタマーサービス担当者 posting at Dentsply Sirona, Inc — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the カスタマーサービス担当者 posting at Dentsply Sirona, Inc — free, in seconds.
About the Role
This role involves handling customer support for product orders and returns, contributing to health promotion and social contribution through the handling of medical devices. It offers the satisfaction of overcoming challenges through teamwork.
Responsibilities
- Order/return processing (input, check, document creation)
- Customer management (registration, check)
- Other administrative tasks (internal inquiries, customer inquiries, phone calls, fax transmission, customer support, etc.)
- Sales and customer support operations
- SOX and audit support (as needed)
- Process improvement for efficiency
Requirements
- Over 3 years of experience in order/return processing and call center operations
- Proficiency in data input operations
- Business-level proficiency in Excel and Word
- Experience as a sales assistant or in a call center
- Experience in the medical or dental industry is a plus
- Ability to communicate pleasantly and a willingness to learn
- Sense of responsibility and a challenging spirit
- Ability to handle customer interactions (dentists, technicians, hospital staff) over the phone
- Dental knowledge is advantageous for faster onboarding
Skills
- Data entry
- Excel
- Word
- Customer service
- Communication
Location
- Tokyo, Japan
Work Type
- Full-time
- Onsite
Experience Level
- 3+ years
Benefits
- Health insurance
- Welfare pension insurance
- Labor insurance
- Group term life insurance (GTL)
- Group long-term disability income protection insurance (GLTD)
- Employee Assistance Program (EAP)
- SureSmile dental product support program
- Dental maintenance support program (subsidizes professional dental cleaning costs)
- Transportation allowance
- Retirement plan
- Various employee support allowances including congratulatory and condolence money
About the Company
- Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, providing innovative products and services to the dental industry and patients worldwide for over 100 years.
- The company develops, manufactures, and markets comprehensive solutions, including dental and oral hygiene products and other consumable medical devices, under a strong portfolio of global brands.
- Dentsply Sirona's products improve patient treatment and enable better and safer dental care by providing innovative, high-quality, and effective solutions.
- Headquartered in Charlotte, North Carolina, the company's stock is listed on the US NASDAQ under the symbol XRAY.
- More information about Dentsply Sirona and its products can be found at www.dentsplysirona.com.
Equal Opportunity
- Dentsply Sirona is an equal opportunity employer. All applicants will be considered without unlawful discrimination or consideration based on race, color, religion, sex, sexual orientation, gender identity, national origin, ethnicity, age, marital status, disability, genetic factors, military and veteran status, or any other characteristic protected by applicable regional law.
- All newly hired applicants must be eligible to work in the country where the position is based.
- If you need assistance completing an online application due to a disability, please send your accommodation request to accommodationrequest@dentsplysirona.com.
- Please note that Dentsply Sirona does not accept unsolicited resumes from recruitment/search firms or agencies.
- We are aware that third parties are impersonating our representatives and providing fraudulent job information. If you believe you have received a job offer from a fraudulent source, please refer to the following information: careers.dentsplysirona.com.