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About the Role

This role involves completing and overseeing basic to complex systems analysis, design, and development. The position requires acting as an individual contributor on complex projects, maintaining a functional understanding of supported applications, and directing less experienced resources. The job holder is competent to work independently on high-level systems analysis and development phases, capable of managing project activities, and monitoring staff performance.

Responsibilities

Complete and oversee basic to complex systems analysis, design, and development.
Play a key role as an individual contributor on complex projects.
Maintain an excellent functional understanding of the supported application(s).
Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects.
Prepare and manage the technical component of project plans.
Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing.
Prepare and review test data and execute detailed test plans.
Complete any required debugging.
Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms.
Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives.
Prepare thorough, clear technical and functional specifications and update systems documentation.
Prepare charts, tables and diagrams to assist in analyzing problems.
Review documentation prepared by less experienced staff.
Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project.
Maintain efficient operation and effectiveness of supported applications.
Recommend new technology, policies or processes to benefit the organization and improve deficiencies.
May lead or participate in technical evaluations of vendor software.
Follow and promote use of development standards and procedures.
Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction.
May assist in developing expense and capital budgets.
Understand and adhere to the Company's risk and regulatory standards, policies and controls.
Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the Bank brand.
Maintain internal control standards, including timely implementation of internal and external audit points.
Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities.

Requirements

Minimum of an Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience.
Familiar with application development software and hardware platforms.
Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software.
Capable of working on multiple projects of a complex nature.
Excellent problem-solving skills to assist in issue resolution.
Strong verbal and written communication skills, with prior experience presenting to the target audience.
Strong organizational and time management skills.
Detail-oriented.
Strong lateral thinking skills.
Experience coordinating between Applications and business units.
Experience recommending and implementing systems solutions.
Experience driving project milestones and delivery dates.
Good understanding of the Bank's application framework.
Subject matter expert in business with knowledge or experience utilizing application/system being supported.
Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
Ability to work in a team environment as well as autonomously.
Ability to multitask for various components of complex projects.
Action-oriented.
Pro-active.
Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).

Skills

Systems analysis
Application development
Project management
Word processing
Spreadsheet software
Problem-solving
Verbal communication
Written communication
Organizational skills
Time management
Lateral thinking
Coordination between Applications and business units
Systems solutions implementation
Project milestone and delivery date management
Application framework understanding
Subject matter expertise in business
Interfacing/integrated applications knowledge
Teamwork
Autonomy
Multitasking
Action-oriented approach
Pro-active approach
Advanced system knowledge

Experience Level

5 years systems analysis/application development experience
7 years higher education and/or work experience (in lieu of degree)

Education Level

Associates degree

About the Company

The position interacts with senior management, other technology personnel, clients and vendors.
The job holder provides backup to higher management as required and may be called on to serve as a technical representative on committees, ad-hoc projects, etc.
Promote an environment that supports diversity and reflects the Bank brand.