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About the Role
As a Guest Experience Team Member (GETM) at Impact Kitchen, you will set the hospitality standard high, ensuring guests enjoy their experience through positive interactions. You will prepare a variety of beverages and partner with the Culinary Experience team to ensure great teamwork.
Responsibilities
- Providing best-in-class hospitality to Impact Kitchen guests, vendors and delivery partners.
- Performing serving duties including serving and siding dishes, beverages and alike.
- Preparing and providing take out orders to guests and delivery partners.
- Making an impact at point of sale including taking orders and serving as an Impact Kitchen subject matter expert regarding menu and process.
- Preparing beverages in a timely manner according to menu and customer specifications (Coffee, espresso, tonics, tea, wellness drinks).
- Executing all Front of House positions to support a smooth service.
- Dialing espresso grinders daily and continually monitoring espresso quality.
- Accurately inputting orders through POS system for efficient communication.
- Setting up and closing down the barista and smoothie stations, maintaining cleanliness and sanitization.
- Conducting above and beyond training for relevant team members.
- Supporting other restaurant tasks and teammates as required.
Requirements
- Ability to work in a standing position for extended periods of time.
- Availability to work days, evenings, and weekends as business requires.
- General understanding of food safety and public health practices.
Skills
- Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based setting.
- Ability to execute and thrive in a quick paced hospitality environment.
- Exceptional time management and organizational skills with the ability to multitask when required.
- Food Handlers Certification (Preferred but not required).
- 1 year Barista experience (Preferred but not required).
Location
- Toronto
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $19/hour plus an average of $3-$7/hour in tips
Benefits
- Substantial discount on Impact Kitchen products
- Flexible scheduling
About the Company
- Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability.
- Founded in 2015, Impact Kitchen is the brainchild of former personal trainer and nutrition expert, Josh Broun, and Frank Toskan (co-founder of M·A·C Cosmetics).
- In addition to our 5 restaurants located within Toronto’s core, Impact Kitchen fuels many of the city's major sports teams and top athletes through our catering and culinary programs and partnerships.
- Impact Kitchen is always looking for enthusiastic, passionate, service oriented team members to join our diverse team.
- If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you!
Equal Opportunity
- Impact Kitchen feeds a diverse community and is made stronger by a diverse team.
- We welcome and encourage applications from our entire community equally.
- As an Equal Opportunity Employer, the decision to hire is based solely on business needs, experience and future potential.
- Hiring is not determined or influenced by any classification of an individual as protected by the laws that govern the region for which the prospective individual would work within.
- This is true for all practices and policies within the employee journey/lifecycle.
- Impact Kitchen supports alternative ways to interview and encourages applications from individuals with disabilities.
- Should you require a reasonable accommodation, please indicate in your application.
- Both Impact Kitchen management and the applicant share responsibility to communicate and reasonably accommodate.