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About the Role
The Billing Specialist is responsible for managing the full billing cycle, ensuring accurate and timely invoicing in accordance with client agreements and firm policies. The role also includes analyzing and validating billing rates, rate arrangements, and client-specific requirements to ensure compliance and billing accuracy. Working closely with lawyers, legal assistants, clients, and finance teams, the Billing Specialist plays a key role in supporting the firm's financial success. This position reports directly to the Senior Manager, E-Billing & Billing Operations.
Responsibilities
- Prepare and send client invoices.
- Verify billing details and rates.
- Ensure compliance with client billing requirements.
- Validate billing data and correct discrepancies.
- Ensure invoice accuracy and compliance.
- Process invoice cancellations.
- Process re-bills.
- Process write-offs.
- Process rate corrections.
- Process tax adjustments.
- Respond to billing inquiries from clients.
- Explain adjustments.
- Coordinate with Lawyers and partners regarding billing matters.
- Develop strong relationships with all departments.
- Assist with collection efforts by reviewing outstanding invoices.
- Support aging analysis and dispute resolution.
- Work with collections teams to recover overdue payments.
- Ensure compliance with contracts and billing policies.
- Prepare billing reports.
Requirements
- College diploma (DEC) or degree in Accounting, Finance, Business Administration, or a related field.
- Equivalent combination of education and relevant billing experience will be considered.
- 3–5 years of experience in billing, invoicing, accounts receivable, or a related finance function.
- Bilingualism (French and English) is required, both written and spoken.
- Experience working in a professional services environment (law firm) is an asset.
- Experience with electronic billing and client billing guidelines is preferred.
- Experience reviewing billing rates, client agreements, and invoice compliance requirements.
- Experience supporting collections activities and resolving billing disputes.
- Strong knowledge of billing processes, accounts receivable, and financial controls.
- Excellent verbal and written communication skills.
- Ability to work in a national environment and collaborate with colleagues across multiple offices.
- Ability to manage multiple priorities and meet deadlines.
- Intermediary Excel and Microsoft Office applications.
- Customer-service oriented with the ability to build strong relationships with internal colleagues and clients.
Skills
- Billing
- Invoicing
- Accounts Receivable
- Financial Controls
- Excel
- Microsoft Office
- Communication
- Customer Service
- Relationship Building
Location
- Any of our offices
Work Type
- Flexible working options
Experience Level
- 3-5 years
Education Level
- College diploma (DEC) or degree in Accounting, Finance, Business Administration, or a related field
Salary/Compensations
- $58,980 - $77,606
Benefits
- Health Care
- Dental Care
- Vision Care
- Employee Assistance Program
- Life Insurance
- Short Term Disability Insurance
- Long Term Disability Insurance
- 3+ Weeks’ Vacation
- 10 Personal Days
- Maternity Leave Top-up
- Firm matching Group Retirement Savings plan
- Individual TFSA
- Wellness spending account
- Professional Development opportunities
- Employee appreciation events
- Charitable giving programs
About the Company
- Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country.
- Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.
Equal Opportunity
- Miller Thomson LLP is an equal opportunity employer and is committed to equity, diversity, inclusion, and accessibility.
- Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.