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About the Role
This position supports the work and personnel of the Registrar’s Office, collaborating with multiple personnel across campus.
Responsibilities
- Support the day-to-day operations of the Registrar’s Office.
- Provide administrative support to the Registrar and Registrar’s Office staff including registration, add/drop, withdrawal, enrollment verification, transcript processing, commencement, grading, and other academic cycle activities.
- Serve as front-line contact for students, faculty, staff, parents, alumni, and other external personnel.
- Respond to inquiries received in person, by telephone, email, and other communication platforms.
- Maintain professional, courteous, and timely communication with all personnel.
- Provide general information regarding Registrar’s Office policies, procedures, academic records, registration, enrollment, and related services.
- Direct complex or specialized inquiries to the appropriate Registrar’s Office staff member or campus department.
- Maintain and order office supplies and materials.
- Assist with the receipt, organization, processing, and filing of student records and Registrar-related documentation.
- Ensure that documents and records are accurately filed and readily accessible to authorized personnel.
- Assist with periodic review and organization of departmental records.
- Maintain confidentiality of student information and records in accordance with FERPA and institutional policies.
- Assist with the preparation and distribution of forms, communication, and materials related to academic and registration processes.
- Support the processing and tracking of requests received by the Registrar’s Office.
- Process invoices and purchase requisitions, expense vouchers, requests for payment, and other financial documentation in accordance with institutional procedures.
- Track departmental purchases and maintain related records as assigned.
- Perform other duties as assigned.
Requirements
- Two years of experience in an office setting preferred.
- Excellent interpersonal and communication skills.
- Proficiency in MS Office Suite specifically Outlook and Excel.
- Some experience in a higher education setting.
- Must be authorized to work in the United States.
- MSMC does not sponsor employment visas at this time.
Skills
- Ability to set priorities and manage multiple projects.
- Flexibility and ability to produce with a quick turnaround.
- High degree of organizational skills.
- Attention to detail.
- Problem-solving ability.
- Capacity to work independently, with minimal supervision.
- Capacity to work as a team member.
- Aptitude for working with quantitative information.
Location
- On Campus
Work Type
- Full Time
Experience Level
- Two years of experience in office setting preferred
- Some experience in a higher education setting
Education Level
- HS Diploma or equivalent
Benefits
- Medical
- Dental
- Vision
- 403(b) Retirement Plan (Pre-Tax & Roth Options)
- 403(b) Employer Match
- Generous Paid Time Off
- Paid Holidays
- EAP
- Voluntary Life
- Voluntary AD&D
- Voluntary Hospital Insurance
- Voluntary Critical Illness Insurance
- Flexible Spending Accounts – Health, Dependent Care
- College Paid Life Insurance
- College Paid Long Term Disability
- Tuition Remission – Self and Dependents
- Tuition Exchange Program
About the Company
- Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
- We actively encourage applications from individuals of all backgrounds, experiences, and perspectives.