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About the Role
Lead, manage, and deliver a best-in-class customer experience, providing clients with optimal banking solutions. Identify opportunities for new transaction banking business with existing and new clients, covering a full range of products from traditional payments to digital solutions. Build strong relationships with key stakeholders across the bank to foster career growth and networking.
Responsibilities
- Manage and deliver business development and retention financial targets at individual, sector, and business levels.
- Act as a trusted advisor to clients using a consultative sales approach.
- Deliver on financial targets linked to key sales campaigns and identify origination opportunities.
- Contribute to the strategic development of the payments sales model for corporates.
- Coach and develop less experienced team members.
- Deliver and embed customer opportunity plans in collaboration with the team.
- Lead client pitches, proposals, and responses to tender documents.
- Promote the transaction banking business at internal, industry, and customer events.
- Build and share client and competitor insights.
- Track origination activity using the sales management system and tools.
Requirements
- Proven track record in an origination role with direct accountability for financial targets.
- Experience in developing business for both new and existing clients using a sales management framework.
- Proven operational risk acumen.
- Knowledge of the regulatory agenda in the financial services market.
Skills
- Transaction banking business experience
- Knowledge of evolving payments ecosystem
- Ability to originate opportunities
- Ability to lead pitches
- Ability to maintain client plans
- Strong customer focus
- Excellent interpersonal skills
- Excellent relationship management skills
Location
- Hybrid
Work Type
- Full-time
Experience Level
- Director
About the Company
- We’re looking for someone to lead, manage and deliver a best in class customer experience, making sure our customers receive the best banking solutions for their needs
- Sitting within our Sales team, you'll be responsible to identify opportunities for new transaction banking business with new and existing clients covering the whole product set from traditional payments to digital products
- This is an opportunity to build strong relationships with key stakeholders across the bank, helping you to grow your career and network
- Working closely with our product and propositions team, you'll have an opportunity to engage with our dynamic banking and innovation teams focused on delivering digital solutions to businesses