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About the Role
As a Customer Technology Advisor, you will be an integral part of our Go-To-Market team, leveraging technical and solution expertise to drive targeted opportunities and exceed customer expectations. You will act as a trusted ally, delivering unique value through engaging demonstrations and presentations to showcase our industry credibility. This role supports Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating with partners to develop profitable deals.
Responsibilities
- Leverage technical and solution expertise to drive targeted opportunities and exceed customer expectations.
- Showcase credibility and eminence in the industry through engaging demos and compelling presentations.
- Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery.
- Collaborate closely with Customer Partners and Kyndryl Consult Partners.
- Bring together the breadth of Kyndryl's expertise to develop profitable deals.
- Showcase end-to-end knowledge of the domain and associated subdomains.
- Provide value-driven solutions within the practice services domain(s).
- Convey the technical benefits of Kyndryl's capabilities to match customer needs.
- Identify intricate business and technical requirements of customers.
- Generate winning cross-practice solutions by leveraging Kyndryl's capabilities.
- Develop and deliver compelling demonstrations, proof of concepts, and prototypes.
- Coordinate the entire pre-sales process, ensuring quality and compliance verification.
- Adhere to Kyndryl best practices.
- Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
- Build and nurture relationships with external alliance partners.
- Co-create joint solutions with alliance partners.
Requirements
- Deep domain knowledge of Services offerings and technical solutions in IBM Z/LinuxONE technology.
- Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
- Prior consultative selling experience.
- Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s).
- Fluency in German and English (business English required).
Skills
- Application Data and AI
- Cloud
- Core Enterprise and zCloud
- Security and Resiliency
- Technical and business acumen
- Customer facing skills
- Articulate communication style
- Interpersonal finesse
- Strategic thinking
- Demonstration development
- Proof of concept development
- Prototype development
- Pre-sales process coordination
- Relationship building
Location
- Remote
- Hybrid
Work Type
- Full-time
Experience Level
- Minimum 5 years of experience selling technical services for multi-industry customers
Education Level
- Bachelor's degree or Master's degree
Benefits
- Flexible, supportive environment where well-being is prioritized.
- Opportunities for career growth.
- Hands-on experience.
- Learning opportunities.
- Chance to certify in all four major platforms.
- Be Well programs supporting financial, mental, physical, and social health.
- Tools to chart career path.
- Personalized development goals.
- Continuous feedback.
- Access to cutting-edge learning opportunities.
- Certifications with Microsoft, Google, and Amazon.
- Coaching.
- Hands-on experiences.
About the Company
- Kyndryl runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
- Kyndryl is at the heart of progress, enabling smarter decisions, faster innovation, and a lasting competitive edge through proven expertise and AI-powered insight.
- Kyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences.
- Kyndryl's culture is driven by belonging, where employees feel valued, respected, and trusted.
- Kyndryl fosters a culture of empathy and shared success.
Equal Opportunity
- Kyndryl welcomes people of all cultures, backgrounds, and experiences.
- Even if you don’t meet every requirement, we encourage you to apply.
- We believe in growth, and we’re excited to see what you can bring.