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About the Role
We are seeking an experienced Business Operations Manager to build the operational cadence, reporting frameworks, and metric visibility that drive our business forward. You will own cross-functional KPI tracking, lead critical strategic initiatives, evaluate and manage key business partnerships, and support high-impact ad-hoc projects.
Responsibilities
- Establish, standardize, and manage division-wide dashboarding.
- Track operational KPIs to identify trends and performance gaps.
- Facilitate weekly, monthly, and quarterly business cadence meetings, ensuring alignment on KPIs and tracking risks to key milestones.
- End-to-end execution of cross-functional strategic projects that increase efficiency, reduce operational friction, or drive top-line growth.
- Define project goals, set milestones, and drive accountability across teams (Membership Sales, Finance, Marketing, Sponsorship).
- Program-manage operational due diligence, cross-departmental task forces, and post-acquisition integration workstreams.
- Contribute to the evaluation of potential strategic partners and key vendors—assessing operational fit, scalable capacity, cost structures, and alignment with business goals.
- Serve as the functional leader for generative AI tools within the operations ecosystem, identifying manual process bottlenecks and deploying tools to automate them.
- Support the annual budget cycle to ensure that goals align with strategic business objectives.
- Continuously review functional processes to identify efficiencies, remove friction and automate manual operational tasks.
- Act as a centralized resource to resolve operational bottlenecks and inter-departmental misalignments.
Requirements
- 7+ years in Business Operations, Corporate Strategy, Financial Planning & Analysis (FP&A), or Management Consulting.
- Proven track record of managing complex, cross-functional projects with tight deadlines and competing priorities.
- Prior exposure to M&A integrations, corporate development, or large-scale business transformation programs.
- Demonstrated background evaluating, onboarding, or managing strategic vendor, channel, or commercial partner relationships.
- High proficiency in Excel/Google Sheets and modern Business Intelligence software (Looker, Tableau, etc).
- Demonstrated experience breaking down ambiguous, large-scale problems into structured, actionable project plans.
- Experience working directly with department heads and director-level leaders to drive alignment.
- Ability to distill complex operational metrics into clear, actionable insights for senior leaders.
- Comfort working in ambiguous environments with shifting priorities and large, ad-hoc projects.
Skills
- Business Operations
- Corporate Strategy
- Financial Planning & Analysis (FP&A)
- Management Consulting
- Project Management
- M&A Integrations
- Corporate Development
- Business Transformation
- Partnership Management
- Excel
- Google Sheets
- Business Intelligence Software (Looker, Tableau)
- Stakeholder Management
- Communication
- Adaptability
Experience Level
- 7+ years
Education Level
- Bachelor’s degree in Business, Finance, Economics or a related field.
- MBA is a plus, but not required.
Salary/Compensations
- 105,000.00 - 150,000.00
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
About the Company
- The Wall Street Journal Leadership Institute is designed to help business leaders master a world of accelerating change.
- The WSJ Leadership Institute consists of executive peer communities, a variety of content, benefits and in-person and virtual experiences, and unique access to data only available within Dow Jones.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
- We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
- Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.