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About the Role

As an Operations Associate, you will be a key player in ensuring the smooth and efficient functioning of all back-of-house operations, which are critical to delivering an exceptional customer experience on the sales floor. Your strong attention to detail, organizational skills, and ability to solve problems proactively will help maintain operational excellence and support the overall performance of the store. By managing inventory, supporting visual merchandising efforts, and ensuring operational processes run seamlessly, you will directly contribute to the store’s success and customer satisfaction. Your passion for operational efficiency and commitment to excellence will make you an integral part of the team.

Responsibilities

Manage the check-in and processing of incoming merchandise, ensuring accuracy and readiness for the sales floor.
Coordinate store-to-store transfers, ensuring timely and precise movement of merchandise.
Oversee markdown management by updating pricing and ensuring changes are reflected on the floor.
Process RTVs (Return to Vendor) efficiently, maintaining clear records and compliance with vendor guidelines.
Assist with floor sets and moves, ensuring merchandise placement aligns with brand guidelines.
Replenish merchandise regularly to maintain product availability and a fresh, appealing display.
Maintain visual standards by adjusting displays and signage to reflect the brand’s aesthetic.
Support shortage prevention strategies to minimize loss and protect store assets.
Assist with inventory control, including cycle counts and physical inventory preparation.
Ensure all safety protocols are followed to maintain a secure environment.
Keep the stockroom organized and efficient to support smooth store operations.
Implement best practices to optimize stockroom space and improve restocking processes.
Assist with POS operations, ensuring accurate and efficient customer transactions.
Greet and assist customers on the sales floor, enhancing their shopping experience.

Requirements

1+ years of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management.
Strong organizational skills and ability to work within established timelines.
High attention to detail and ability to manage multiple priorities.
Excellent problem-solving skills and a solutions-oriented mindset.
Brand-appropriate personal presentation.
Strong communication skills with team members and leadership.
Flexibility with scheduling to meet business needs.
Bilingual capabilities are a plus in key markets.
Flexible availability, including evenings, weekends, and holidays, is required.

Skills

POS operations
Merchandising paperwork
Cycle counts
Inventory management
Organizational skills
Problem-solving
Communication skills

Location

Bloomingdale's Garden City, NY

Work Type

Full-time

Experience Level

1+ years of prior sales support experience

Salary/Compensations

$19.50—$21.50 USD

Benefits

Competitive base hourly pay
Individual commission
Sales incentives
50% shopping discount
Seasonal wardrobe offering
Cell phone contribution
Voluntary health plan
401(k)
Paid time off
Holiday pay
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Mentorship
Professional development support

About the Company

SMCP embodies the essence of Parisian elegance with its renowned brands, Sandro and Maje.
SMCP is committed to accessible luxury, bringing high-fashion designs and sustainability together.
SMCP operates in over 47 countries and is financially stable with a strong senior leadership team.
SMCP's culture thrives on engagement, inclusivity, and corporate social responsibility.
SMCP aims to meet ambitious sustainability goals by 2030.
SMCP collections reflect the dynamic interplay of casual elegance and evening sophistication.
SMCP is a forward-thinking company where innovation and sustainability come together.
SMCP focuses on growth, stability, and prioritizing internal mobility.
SMCP offers a culture that fosters creativity, engagement, and meaningful career opportunities.
SMCP collections blend timeless Parisian style with a contemporary edge.
SMCP is an evolving story where passion, creativity, and sustainability are at the forefront.
SMCP is shaping the future of fashion with a strong foundation of growth, stability, and engagement.