Automotive Call Center at Van Bortel Subaru of Rochester | NY, US | Rezi

Automotive Call Center at Van Bortel Subaru of Rochester

Automotive Call Center

Van Bortel Subaru of Rochester · NY, US

2 weeks ago

Automotive Call Center

Van Bortel Subaru of Rochester · NY, US

14 days ago
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About the Role

This position provides support to the rest of the dealership in various functions including inbound calls, customer support, and appointment coordinating.

Responsibilities

  • Interact with customers and co-workers professionally and helpfully in person, via phone, or written correspondence.
  • Manage multiple projects and details simultaneously.
  • Find solutions to various problems.
  • Create, compose, and edit written materials.
  • Gather data and compile information.
  • Work productively in a fast-paced, stressful environment.

Requirements

  • Maintain a happy, positive, energetic tone of voice.
  • Be punctual and attend scheduled working shifts.
  • Operate computers, printers, copiers, telephones, scanners, and calculators.
  • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, or kneel, climb and perform repetitive motions of the hands/wrists.
  • Provide close mental and visual attention for preparing and analyzing information, using a computer terminal, and reading and speaking on the phone.

Skills

  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Analytical ability
  • Computer proficiency
  • Microsoft Office Suite proficiency

Experience Level

  • Prior Call Center experience preferred

Education Level

  • High school diploma required

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Mentorship Program
  • Growth opportunities
  • Paid Training
  • Life Insurance
  • Legal Services provided
  • Employee vehicle purchase plans
  • Health and wellness
  • Discounts on products and services

About the Company

  • Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet.
  • Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area.
  • The automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.
  • Van Bortel believes that no organization is any better than the people who work for it.
  • High standards of integrity with an aggressive, enthusiastic attitude are paramount.
  • The company promises to maintain a well-trained workforce and a safe, modern facility to render customers the best possible support and to provide employees a secure future.

Equal Opportunity

  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.