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About the Role
As a Task Force Director of Sales, you will step into various properties to lead sales teams and provide critical short-term and long-term coverage. You’ll thrive in a fast-paced, results-driven environment, quickly adapting to the unique needs of full-service, luxury, select-service, and boutique properties within the HHM Hotels industry-leading branded and independent collections.
Responsibilities
- Interview, select, train, and coach associates to ensure they excel in brand standards while living HHM core values.
- Use internal and external data to develop comprehensive plans that capture all business segments.
- Understand sales processes to support corporate goals and enhance overall customer value.
- Identify customer requirements and craft compelling offers that increase the hotel's revenue share.
- Track sales team objectives and implement corrective actions to stay aligned with the annual marketing plan.
- Drive the hotel toward annual revenue targets established in the budget.
- Maintain and grow relationships with key accounts to boost customer satisfaction and loyalty.
- Use professional sales techniques to secure the best possible terms for both the customer and the hotel.
- Articulate the unique benefits of each property to successfully close sales opportunities.
- Manage a current marketing plan with specific, measurable initiatives for every business segment.
- Model elite selling techniques and commit to the ongoing development of your team and yourself.
- Develop oral and written presentations that clearly convey recommendations and conclusions.
- Travel locally during assignments to conduct outside calls, promote the property, and analyze the competition.
Requirements
- Four-year college degree required.
- Advanced coursework in business, marketing, or communications is a plus.
- Previous hotel sales experience is required.
- Operations experience is preferred.
- Familiarity with Marriott and Hilton systems is a significant advantage.
- Proven experience in public relations and community marketing.
- Skilled in Microsoft Excel, Word, Delphi, and access database tools.
- Ability to sit for extended periods, lift up to 10 pounds, and operate a keyboard.
- Moderate travel between hotel properties and client locations is expected.
Skills
- Microsoft Excel
- Microsoft Word
- Delphi
- Access database tools
Location
- United States
Work Type
- Full-time
- Travel
Experience Level
- Director
Education Level
- Four-year college degree
Benefits
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
- Referral Bonus Program
About the Company
- People Are Our Capability
- Hearts That Serve
- Only Excellence
- Stay Nimble
- Own It