Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Senior Cybersecurity Engineer, Managed Services role.
Rezi rewrites your resume against Critical Start's job description. Free.
Tailor your resume to this Senior Cybersecurity Engineer, Managed Services role.
Rezi rewrites your resume against Critical Start's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Cybersecurity Engineer, Managed Services posting at Critical Start — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Cybersecurity Engineer, Managed Services posting at Critical Start — free, in seconds.
About the Role
As a Sr. Cybersecurity Engineer on the Managed Security Services team, you will be instrumental in designing, implementing, and enhancing deliverables for our Managed Services program. Your role involves monitoring and maintaining SIEM environments and collaborating with clients to onboard and support security technologies like Microsoft Sentinel, Sumo Logic, and Splunk, while also developing custom solutions.
Responsibilities
- Configure data sources and log forwarders.
- Create custom content (dashboards, workbooks, reports, alerts).
- Conduct thorough environment reviews and gap analyses.
- Fulfill advanced SIEM requests.
- Serve as the subject matter expert and escalation point for internal and client issues.
- Maintain expertise in SIEM tools and EDR/XDR integrations.
- Deliver managed services to clients through project-based workflows.
- Provide technical leadership, expertise, and configuration assistance to colleagues and clients.
- Collaborate on developing technical pathways for organizational growth.
- Lead cross-functional training sessions.
- Create and maintain best practices.
- Assist clients in deploying and configuring endpoint agents, security policies, log forwarders, data sources, content, and alerts.
- Assist clients in maturing their SIEM and Endpoint security products.
- Act as a senior technical escalation resource.
- Troubleshoot interactions between data sources and SIEM technologies, as well as API interactions.
- Identify opportunities to automate SIEM and Endpoint engineering workload.
- Work closely with clients to address technical concerns, provide value reporting, and configure their environments.
- Develop and maintain comprehensive security documentation, including playbooks, standard operating procedures, and training materials.
- Stay up-to-date with the latest security threats and trends.
- Obtain and maintain relevant security certifications.
- Collaborate with fellow cybersecurity engineers, product managers, and architects to design and implement innovative security solutions.
Requirements
- Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or equivalent experience and industry certifications.
- 5+ years of experience in a cybersecurity engineering role.
- 3+ years of experience with SIEM tools like Splunk or Microsoft Sentinel.
- Proficiency in handling security data sources, log formats, and data ingestion methods.
- Experience creating SIEM content such as alerts, reports, and dashboards.
- Strong communication and customer service skills.
- 2+ years of experience with next-gen antivirus (AV) or endpoint detection and response (EDR) solutions.
- Scripting capabilities in languages like Bash, PowerShell, Python, or others.
- Ability to establish trust and rapport with customers, even when dealing with complex technical issues.
- Familiarity with cloud platforms (Azure, AWS, or GCP).
- Experience deploying security solutions in an MSSP environment is a plus.
- Experience with DevOps tools is a plus (Terraform, Ansible, Puppet, Salt Stack, etc.).
- Stationary position for extended periods of time.
- Constantly operate a computer.
- Occasionally may be required to move equipment or other items up to 20 lbs.
- Ability to communicate information and ideas so others will understand.
- Must be able to exchange accurate information in these situations.
- Must be able to apply established protocols in a timely manner.
- Make timely decisions in the context of workflow.
- Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota.
- Ability to work effectively and efficiently in high stress situations.
- Ability to simultaneously address multiple complex problems.
Skills
- Microsoft Sentinel
- Sumo Logic
- Splunk
- Endpoint Detection and Response (EDR)
- Extended Detection and Response (XDR)
- SentinelOne
- Defender for Endpoint/Server
- Palo Alto Cortex XDR
- Bash
- PowerShell
- Python
- Azure
- AWS
- GCP
- Terraform
- Ansible
- Puppet
- Salt Stack
Location
- Plano, TX
Work Type
- Remote
- Onsite
Experience Level
- 5+ years of experience in a cybersecurity engineering role
- 3+ years of experience with SIEM tools
- 2+ years of experience with next-gen antivirus (AV) or endpoint detection and response (EDR) solutions
Education Level
- Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or equivalent experience and industry certifications.
Salary/Compensations
- $120,000 - $140,000 USD
Benefits
- Competitive salary with bonus potential
- Comprehensive health benefits with generous employer contributions for medical, dental, and vision
- Additional Ancillary Benefits offered at 100% employee contribution
- Unlimited PTO (Paid Time Off) policy
- Paid Parental and Military Leave
- Dental and Vision Plan
- Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage
- Additional Voluntary Life Insurance coverage
- 401(k) Plan with Matching Program
- Mines Employee Assistance Program
- Monthly Wellness Initiatives
- Optional Pet Benefits Discount Plan
- Employer-provided Life Insurance (up to $100K coverage)
About the Company
- At Critical Start, we are redefining cybersecurity by protecting organizations and stopping breaches. We deliver 24x7 AI-accelerated, human-validated detection, investigation, and response across IT and OT. Since 2012, we have helped organizations outpace evolving attacks with faster response, fewer escalations, and measurable risk reduction. We pioneered the first MOBILESOC app and infused AI into automated alert resolution. We combine machine intelligence with human judgment to deliver outcomes our customers trust. We are a high-trust, high-impact team where ideas are amplified by AI and valued by colleagues and customers alike. We are building the future of cybersecurity.
Equal Opportunity
- Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.