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About the Role
Decagon is seeking a Field Marketing Coordinator in New York City to support field marketing initiatives and drive pipeline for Sales and SDR teams. This role involves researching, planning, and executing events, managing swag, and ensuring alignment with the sales team. It's an excellent opportunity for someone eager to learn field marketing fundamentals.
Responsibilities
- Support the planning and execution of field events, conferences, and trade shows, including pre-event preparation, onsite coordination, and post-event follow-up.
- Manage event logistics, sales enablement, vendor communication, shipping, onsite needs, and post-event wrap-up.
- Coordinate smaller events, such as executive dinners and ancillary conference activations, from initial planning through final follow-up.
- Identify and evaluate high-impact events and sponsorship opportunities aligned with Decagon’s ideal customer profile and regional priorities.
- Collaborate with the SDR team to align on event targets, pre-event outreach, lead routing, and post-event follow-up campaigns.
- Manage the sourcing, inventory, and shipment of swag, branded materials, and gifts for prospects, customers, and partners.
- Upload and maintain event attendee and lead lists, ensuring accurate campaign attribution and lead routing.
- Uphold strong data hygiene to provide GTM teams with reliable, actionable data.
- Track event performance, review lead quality, and identify opportunities to improve field programs.
Requirements
- 1-3 years of experience in marketing, events, or operations. Relevant internship experience is welcome.
- Strong organizational skills and the ability to manage multiple projects and deadlines.
- Excellent communication and cross-functional collaboration skills.
- Detail-oriented, proactive, and excited to contribute to a fast-moving, sales-driven team.
- Comfortable taking initiative coordinating smaller events.
Skills
- HubSpot
- Salesforce
Location
- New York City
Work Type
- In-office
Experience Level
- 1-3 years
Salary/Compensations
- $90K - $120K + Equity
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy
About the Company
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
- We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- We’re an in-office company, driven by a shared commitment to excellence and velocity.
- Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.