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About the Role
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. You will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.
Responsibilities
- Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
- Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
- Maintain store standards for visual merchandising, cleanliness, and safety.
- Retrieve merchandise from the sales floor, stock room, or other inventory locations.
- Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
- Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
Requirements
- No specific education required (High School Diploma or GED preferred)
- 2 (or less) years of experience in a position or specialization.
- 16 years of age or older
- Frequently move about in an active, physical, or strenuous environment.
- Ability to constantly move about.
- Ability to frequently adjust/move items weighing up to 40 lbs.
- May frequently use specialized equipment.
- May have exposure to dust and noise.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
- Adherence to all local, state, and federal laws regarding availability.
Skills
- Skill operating Inventory and Point of Sales (POS) systems
- Skill operating various other retail software tools
Work Type
- Full Time
Experience Level
- 2 years or less
Education Level
- High School Diploma or GED preferred
Salary/Compensations
- £12.71 - £13.71
About the Company
- With over 430 retail stores worldwide, our associates are essential to our business.
- Columbia Sportswear Company (CSC), we’re committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive.
- We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law.
- Diversity, equity, and inclusion are at the heart of our success as a global brand.
- We aim to recruit, develop, and retain exceptional people, ensuring fair practices and transparency in line with evolving standards.
- We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.
Equal Opportunity
- We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law.
- Diversity, equity, and inclusion are at the heart of our success as a global brand.
- We aim to recruit, develop, and retain exceptional people, ensuring fair practices and transparency in line with evolving standards.
- We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.