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About the Role
As an Inside Sales Representative (ISR), you will play a key role in driving growth within our existing customer base across EMEA. This quota-carrying role, sitting within our Customer Success organisation, is designed as a launchpad into full-cycle sales and a long-term career at Siteimprove. You will be responsible for owning smaller expansion deals end-to-end, from opportunity creation through close, while working closely with Customer Success Managers, Account Executives, and Marketing. Your work will support strategic customer relationships and directly contribute to our mission of building a more accessible digital world.
Responsibilities
- Drive expansion revenue from existing customers through proactive, outbound engagement
- Own a monthly ARR quota focused on smaller cross-sell and upsell opportunities
- Conduct discovery, value positioning, and demo coordination, leading to a successful close
- Partner with Customer Success Managers to identify signals for upsell and areas of unmet need
- Promote adoption of Siteimprove tools and new product features
- Collaborate with Marketing on outbound campaigns and messaging strategies
- Maintain accurate pipeline data and opportunity tracking in Salesforce
- Contribute to team learning, best practices, and our shared culture of continuous growth
Requirements
- 2+ years in SaaS, ideally in a BDR, SDR, CSE, or junior inside sales capacity
- Comfortable leading customer conversations and navigating objections
- Strong collaboration skills, especially with cross-functional teams
- Experience using Salesforce and sales engagement tools
- Interest in digital marketing, accessibility, or website optimisation is a plus
- Excellent communication and organisational skills
- Coachable, curious, and eager to grow into a full-cycle sales role
- Developing understanding of the full sales cycle, especially discovery and qualification
- Fluent German language skills required
- Dutch language skills are a strong plus
Skills
- Salesforce
- Sales engagement tools
- Digital marketing
- Accessibility
- Website optimisation
- Communication
- Organisation
- CRM tools
- Sales engagement platforms
- Prospecting tools
- LinkedIn Sales Navigator
- Digital marketing
- Web analytics
- Accessibility topics
Location
- London
- Copenhagen
- Germany (remote)
Work Type
- Full-time
- Remote
Experience Level
- 2+ years
Salary/Compensations
- £43,800 - £54,750 a year
- Quarterly commissions
Benefits
- 25 days of annual holiday
- Support for flexible and sustainable commuting
- Private medical coverage through Bupa
- Wellbeing and employee support services through Canada Life
- Weekly lunch allowance
- Company pension benefits through Aviva
About the Company
- Siteimprove is a global leader in digital accessibility, content optimisation, and web governance, empowering organisations to deliver inclusive, high-performing digital experiences.
- We support organisations of all sizes in making their digital presence more effective, accessible, and user-friendly.
- We're a fast-growing, purpose-led SaaS company with a global mission and a strong commitment to diversity, innovation, and measurable outcomes.
- You'll be part of a collaborative, international team where curiosity is valued, ideas are welcomed, and your career development is taken seriously.
- We’re building the next generation of AI-powered content intelligence, helping organizations unify accessibility, SEO/AEO, analytics, and content performance into one platform.
- If you’re energized by solving complex problems, working cross-functionally, and contributing to a product with real-world impact, we’d love to connect.
- Siteimprove is committed to supporting your wellbeing both at work and beyond.
Equal Opportunity
- Siteimprove is an equal opportunity employer
- All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
- Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected.
- FedRAMP Authorization Notice for Job Postings
- This position may involve access to systems, information, or customer environments that are subject to the Federal Risk and Authorization Management Program (FedRAMP).
- Where applicable, FedRAMP-related responsibilities will be outlined in the job description.
- If the role includes FedRAMP-related duties, candidates may be required to meet the following requirements: Identity Verification, Citizenship/Residency Requirement, Access Authorization.
- By applying, you acknowledge that, if the role includes FedRAMP-related responsibilities, employment may be subject to these authorization and verification requirements.