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About the Role
Manage a portfolio of strategic partners that enable the products and capabilities Moneris brings to market. You will be accountable for the health, performance, and overall value of these partnerships, working closely with partners and cross-functional teams to achieve measurable business outcomes, including revenue growth, cost optimization, product performance, and customer impact. Build and maintain strong relationships with senior partner stakeholders, establish effective governance practices, monitor partnership performance, and identify opportunities to expand, optimize, or evolve partnerships.
Responsibilities
- Own the strategic and operational relationship with a portfolio of partners that support Moneris products, services, and capabilities.
- Establish objectives, key performance indicators, and success measures for each partnership, with accountability for revenue growth, cost optimization, product performance, adoption, and strategic value.
- Assess partner performance and relationship health, proactively identifying risks, issues, and opportunities for improvement.
- Facilitate business reviews, performance discussions, and executive meetings, ensuring clear actions, accountability, and follow-through.
- Evaluate partnership economics and identify opportunities to improve financial performance, reduce costs, and unlock additional value.
- Partner with Product teams and external stakeholders to explore new capabilities, use cases, commercial models, and areas of collaboration.
- Track commitments, service levels, and performance metrics, driving corrective actions when required.
- Collaborate with Finance, Legal, Procurement, and Product leaders to support contract renewals, negotiations, and changes to partnership agreements.
- Provide data-driven recommendations on partnership investments, expansion opportunities, renegotiations, consolidations, or exits.
Requirements
- 5+ years of experience in strategic partnerships, relationship management, business development, product management, vendor management, or a related field.
- Experience managing complex strategic relationships with external organizations and senior stakeholders.
- Demonstrated success delivering measurable business outcomes through partnerships, including revenue growth, cost optimization, or improved product performance.
- Experience working with business cases, financial models, pricing strategies, contracts, or commercial agreements.
- Experience establishing and leading structured partner governance, including business reviews, performance measurement, issue management, and executive engagement.
- Experience influencing and aligning internal and external stakeholders to achieve business objectives.
- Experience evaluating partnership opportunities, assessing strategic and financial value, and developing recommendations for senior leaders.
- Ability to manage multiple strategic relationships and priorities within a complex, cross-functional environment.
Skills
- Strategic partnerships
- Relationship management
- Business development
- Product management
- Vendor management
- Payments
- Financial services
- Fintech
- Commerce
- Technology
- Commercial negotiations
- Contract renewals
- Partnership optimization
Location
- Etobicoke
Work Type
- Hybrid
Experience Level
- Senior
- 5+ years
Education Level
- Bachelor's degree in Business, Commerce, Finance, or a related field, or an equivalent combination of education and experience.
Salary/Compensations
- $125,000 - $155,000
Benefits
- Investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website.
- Learning & development programs and resources to grow your career.
About the Company
- Moneris is a company committed to innovation and partnership.
Equal Opportunity
- We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
- We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.