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About the Role

Provide operational and placement support to placement broking and client servicing teams, ensuring efficient, high-quality service delivery to clients and insurers. Contribute to process improvement, stakeholder engagement, and achievement of business objectives.

Responsibilities

Drive operational support for management teams and processes, supporting continuous improvement in efficiency and quality.
Contribute to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI), and business objectives.
Act as focal point for operational and technical expertise for placement and client servicing teams.
Maintain a basic understanding of core aspects of relevant insurance products and related legislation.
Lead and/or participate in projects in partnership with placement and the wider business on identified initiatives and complex issues.
Support the placement process by assisting with market documentation and maintaining accurate records of quotations, terms, and conditions.
Work closely with internal placement and client servicing teams and insurers to help deliver effective placement outcomes and excellent service.

Requirements

Experience in Insurance operations is essential.
Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
Good analytical skills with the ability to interpret information and prepare clear reports or presentations.
A basic understanding of insurance processes, products, and relevant legislation.
Excellent communication and collaboration skills.

Skills

Operational support
Placement support
Client servicing
Process improvement
Stakeholder engagement
Insurance products
Insurance legislation
Project management
Market documentation
Record keeping
Analytical skills
Communication skills
Collaboration skills
Acturis system

Location

Remote
Office-based

Work Type

Hybrid

Experience Level

Essential experience in Insurance operations

Benefits

Professional development opportunities
Interesting work
Supportive leaders
Vibrant and inclusive culture
Range of career opportunities
Benefits and rewards to enhance well-being

About the Company

Marsh McLennan is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
Annual revenue of over $27 billion and more than 95,000 colleagues.
Marsh helps build the confidence to thrive through the power of perspective.

Equal Opportunity

Marsh is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.