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About the Role

This is a full-stack program manager role focused on establishing and scaling Stripe’s Competitive Programs capability. The role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users, working alongside Market Intelligence to identify threats and opportunities, mobilize coordinated action, and improve Product, Marketing, and GTM decisions. The role also offers the opportunity to apply program management skills to other high-priority GTM initiatives as the team's mandate evolves.

Responsibilities

Build repeatable Competitive Programs infrastructure that can scale beyond individual competitors—for example, playbooks for deal escalation, commercial guidance, incentives, user-base analysis, regional teardowns, and cross-functional feedback loops.
Lead named P0 and P1 competitive programs end-to-end, including defining the program charter, objectives, workplan, milestones, decision forums, and success measures.
Establish and run the cross-functional operating cadence for each program; this may include delivery of critical program workstreams including product and regional teardowns, seller enablement, product-gap reviews, GTM plays and executive engagement plans.
Coordinate competitive deal-triage and swarm mechanisms for priority opportunities, ensuring each deal has a clear commercial owner, response plan, and access to the required Product, Pricing, Legal, Risk, or executive support.
Partner with Market Intelligence to translate competitor, customer, and deal signals into concrete actions for Product, PMM, Sales, and GTM leadership.
Create clear, decision-oriented reporting for executive leadership on program health, competitive pipeline, risks, progress against commitments, and recommendations to continue, adjust, elevate, or graduate a program.
Own and operationalize company-wide competitive cultural initiatives to shift Stripe’s behavior to be focused on competing fiercely.
Build strong, trusted working relationships across functions and levels, while maintaining clear accountability boundaries between central program coordination and functional ownership.
Apply the same program-design and execution skills to other strategic GTM priorities over time, as business needs and the team’s mandate evolve.

Requirements

7+ years of experience in program management, business operations, GTM strategy, management consulting, or a related discipline.
Experience working in a Sales, Marketing, Product, GTM Operations, or other commercial organization.
A strong record of leading complex and ambiguous cross-functional programs from problem definition through implementation, adoption, and operational handoff.
Experience managing global programs across regions, segments, and product lines.
Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
Experience navigating multiple senior stakeholders with differing incentives, priorities, and decision rights.
Demonstrated ability to structure ambiguous problems, synthesize qualitative and quantitative inputs, make recommendations, and drive decisions.
Strong executive communication skills, including the ability to produce well-structured written updates, facilitate senior working sessions, and communicate risks or trade-offs directly.
Proven ability to build and maintain an operating cadence across multiple teams, including tracking milestones, dependencies, actions, and escalations.
A high degree of ownership, sound judgment, adaptability, and comfort working in a fast-paced and changing environment.
Strong analytical skills and comfort using data to diagnose issues, assess program health, and guide prioritization.
An enthusiastic “roll up your sleeves mentality” paired with a collaborative working style that builds trust.
Demonstrates leadership qualities throughout their work – taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables.
Experience leading competitive programs, strategic account programs, product-launch programs, commercial transformation, or other high-stakes GTM initiatives.
Experience working at a B2B technology, enterprise software, fintech, payments, or platform company.
Familiarity with competitive intelligence, win/loss analysis, sales enablement, pricing, commercial strategy, or product-feedback mechanisms.
Experience building a new operating model, program-management function, or repeatable playbook from the ground up.
Experience partnering closely with Product, Product Operations, PMM, Sales, Pricing, Finance & Strategy, and GTM Systems teams.
Comfort with SQL, BI tools, or other methods of analyzing pipeline, adoption, revenue, and operational data.

Skills

Program Management
Business Operations
GTM Strategy
Management Consulting
Cross-functional Program Leadership
Executive Communication
Problem Structuring
Data Analysis
Stakeholder Management
SQL
BI Tools

Location

Remote

Work Type

Full-time

Experience Level

7+ years

About the Company

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.